Ratings based on 976 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
power off for hours
by A verified traveler
Posted 18 Jun 2024
Pictures make it seem more luxurious and comforting than it actually is. It’s a chain, the character is fake, rooms are small and not as comfortable as I expected based on the pictures. I would not have paid as much as I did if I knew this in advance.
Comment from Hotel Management
20 Jun 2024 by Morgan, Guest Relations, Hotel Management
Dear Peter, Thank you for choosing Graduate Ann Arbor and for taking the time share your experience. Your comments are important to us, and we appreciate your honesty. Creating a welcoming and comfortable environment for our guests is a priority, and we regret that we fell short during your visit. We hope to have the opportunity to better serve you on a future visit.
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Posted 17 Jun 2024
The Graduate is convenient to campus and to the amenities of the downtown area. Rooms are clean and smartly decorated, with all modern conveniences. Staff are friendly and helpful. Excellent value.
Comment from Hotel Management
20 Jun 2024 by Morgan, Guest Relations, Hotel Management
Dear Timothy, Thank you so much for taking the time to share your experience following your recent stay at Graduate Ann Arbor. We truly appreciate your kind words and are delighted to hear that you had a wonderful time with us. We look forward to welcoming you back on your next visit to Ann Arbor.
by A verified traveler
Posted 13 Jun 2024
Super convenient in the heart of Univ of Michigan campus. Fun collegiate themed hotel. Perfect for school visits. Would come again!
Comment from Hotel Management
14 Jun 2024 by Morgan, Guest Relations, Hotel Management
Dear Jennifer, Thank you for choosing Graduate Ann Arbor and for leaving a review! We aim to impress and I am thrilled to see we were able to meet your expectations. We look forward to welcoming you back on your next trip to Ann Arbor.
by A verified traveler
Posted 6 Jun 2024
My favorite place to stay in Ann Arbor. This time for some reason, my reservation did not go through and the manager came out to help and could not have been kinder. Things worked out. The moment I got to the room I got a text message asking how everything was and letting me know that the staff is there to assist. The hotel has a great public space in the lobby and great restaurants all the way around. It has an excellent vibe!
Comment from Hotel Management
9 Jun 2024 by Morgan, Guest Relations, Hotel Management
Dear Marie, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our top-notch service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 4 Jun 2024
We loved the shampoo!!!
Comment from Hotel Management
4 Jun 2024 by Morgan, Guest Relations, Hotel Management
Dear Julie, Thank you for taking time to leave a review of your stay at Graduate Ann Arbor. We aim to impress and are thrilled to see you enjoyed our Malin+Gotez toiletries while staying with us. We look forward to welcoming you back on a return visit.
by A verified traveler
Posted 3 Jun 2024
Nice hotel with cool vintage vibes. Staff is very friendly and helpful. You are going to pay $35 per night to park.
Comment from Hotel Management
4 Jun 2024 by Morgan, Guest Relations, Hotel Management
Dear David, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our top-notch service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 3 Jun 2024
Love this Hotel.
Comment from Hotel Management
4 Jun 2024 by Morgan, Guest Relations, Hotel Management
Dear Lisbet, Thank you for choosing Graduate Ann Arbor and for leaving a review of your stay. I am thrilled to see you enjoyed your visit and look forward to welcoming you back in the future.
by A verified traveler
Posted 2 Jun 2024
The required valet parking is terrible. Expensive and slow.
Comment from Hotel Management
4 Jun 2024 by Morgan, Guest Relations, Hotel Management
Dear Nick, Thank you for staying with us and for taking the time to complete a survey. Our valet aims to provide our guests with quick service to their vehicles and I am sorry to hear we missed the mark during your stay. We appreciate your feedback as it helps us to foster change for the future. We hope to have the opportunity to provide you with the stellar experience we strive for on a return visit.
