Ratings based on 988 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2024
3 out of 5
by A verified traveler from Toronto

Posted 19 May 2024
Rooms were decent and clean but the property is quite dated. The bathrooms have been updated but other features are old
3 out of 5
by A verified traveler

Posted 14 May 2024
Physical makeup of the property was a bit confusing. Initially the 1st two room options were not clean and fresh. We had to change 2x. Staff was nice all around.
5 out of 5
by A verified traveler

Posted 6 May 2024
Better parking, a free breakfast option.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
4 out of 5
by A verified traveler

Posted 30 Apr 2024
Ice machines broke , run down, looking old
3 out of 5
by A verified traveler

Posted 28 Apr 2024
Okay
4 out of 5
by A verified traveler

Posted 28 Apr 2024
Great hotel - but the rates go up really high during certain weekends.
3 out of 5
by A verified traveler from Syracuse

Posted 26 Apr 2024
The first room we were given was dirty and the toilet was broken. The staff was very kind and switched us to a clean room with a working toilet. There was a kids' hockey tournament on in the area, and the whole place was overrun by 8-10 year old boys tearing through the halls and riding the elevators for fun. That is the fault of their parents, but no one from the hotel appeared to do anything about it. Pretty unpleasant!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024