Ratings based on 912 Verified Reviews

4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 6 Jun 2024
Comment from Hotel Management
10 Jun 2024 by New Park Hotel Yönetimi, Hotel Management
Dear Iman,Thank you very much for sharing your experience at the New Park Hotel. We appreciate your rating in regards to our hotel. We tried to reach out to you so we could learn more about your experience and do our best to improve our services, but unfortunately did not get a response from you. We look forward to welcoming you back and providing you a better service next time at New Park Hotel. Best regards,
5 out of 5
by A verified traveler

Posted 17 May 2024
A
Comment from Hotel Management
3 Jun 2024 by New Park Hotel Yönetimi, Hotel Management
"Dear Guest,On behalf of New Park Hotel, we would like to express our sincere gratitude for your choosing us. We are very glad to know that we could meet your expectations and you enjoyed your stay with us. New Park Hotel is happy to provide high class service to all our guests and will continue to improve our deluxe level quality. We hope to welcome you back soon.Best regards,
3 out of 5
by A verified traveler

Posted 16 May 2024
Comment from Hotel Management
10 Jun 2024 by New Park Hotel Yönetimi, Hotel Management
Dear Emma,Thank you very much for sharing your experience at the New Park Hotel. We appreciate your rating in regards to our hotel. We tried to reach out to you so we could learn more about your experience and do our best to improve our services, but unfortunately did not get a response from you. We look forward to welcoming you back and providing you a better service next time at New Park Hotel. Best regards,
5 out of 5
by A verified traveler

Posted 29 Apr 2024
The staff are very professional, friendly, and helpful. The buffet breakfast is truly excellent -- SO much variety and abundance. (It would be great if they offered a few more alternatives for people with lactose intolerance or vegans, ie. plant-based (like soy) yogurt and milk (soy, almond, cashew, or oat, for instance.) And I wish they had real orange juice instead of the unhealthy orange drink.) However, our stay was great. A very classy and upscale hotel.
Comment from Hotel Management
1 May 2024 by New Park Hotel Management, Hotel Management
Dear Greg,Thank you for taking the time to share such a detailed, sincere and kind review. We are very pleased to know that the atmosphere of our hotel, the professionalism of our staff, the high quality of our services contributed to your experience, and that we could provide you a comfortable stay at New Park Hotel. Your requests and suggestion have already been delivered to the related departments' managers. Once again thank you for choosing us and giving us your valuable feedbacks. We most definitely look forward to welcome you soon and provide you waybetter service with the necessary actions taken!Kind regards,
5 out of 5
by A verified traveler

Posted 29 Apr 2024
very helpful staff and professional
Comment from Hotel Management
1 May 2024 by New Park Hotel Management, Hotel Management
"Dear Mehran,On behalf of New Park Hotel, we would like to express our sincere gratitude for your choosing us. We are very glad to know that we could meet your expectations and you enjoyed your stay with us. New Park Hotel is happy to provide high class service to all our guests and will continue to improve our deluxe level quality. We hope to welcome you back soon.Best regards,
5 out of 5
by A verified traveler

Posted 29 Apr 2024
A quiet hotel friendly and educated staff clean and good location
Comment from Hotel Management
1 May 2024 by New Park Hotel Management, Hotel Management
Dear Bahman,Thank you for taking the time to share such a kind review. We are very pleased that the atmosphere of the hotel, the professionalism of our staff and the high quality of services contributed to the fact that you spent an unforgettable experience at New Park Ankara.We'd like to once again thank you for the high appreciation and compliments. We hope to host you again soon.Kind regards,
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Comment from Hotel Management
1 May 2024 by New Park Hotel Management, Hotel Management
Dear Bahman,Thank you very much for evaluating your experience at New Park Hotel. We appreciate your rating and are happy to provide you our best service.Once again, thank you for your effort and time. We look forward for your next stay with us at New Park Hotel. Best regards,
4 out of 5
by A verified traveler

Posted 2 Apr 2024
The hotel is good . The spa is wonderful
Comment from Hotel Management
6 Apr 2024 by New Park Hotel Management, Hotel Management
Dear Sami,On behalf of New Park Hotel, we would like to express our sincere gratitude for your choosing us. We are very glad to know that we could meet your expectations and you enjoyed your stay with us. New Park Hotel is happy to provide high class service to all our guests and will continue to improve our deluxe level quality. Thank you for your praise and support to our New Life Spa Center, we will ilet the related team know that you are content with their services. It would be an honour to host you back soon!Your sincerely,
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Comment from Hotel Management
1 May 2024 by New Park Hotel Management, Hotel Management
Dear Sami,On behalf of New Park Hotel, we would like to express our sincere gratitude for your choosing us. We are very glad to know that we could meet your expectations and you enjoyed your stay with us. New Park Hotel is happy to provide high class service to all our guests and will continue to improve the deluxe level quality. It would be an honour to host you back soon!Your sincerely,
3 out of 5
by A verified traveler

Posted 29 Mar 2024
Comment from Hotel Management
1 May 2024 by New Park Hotel Management, Hotel Management
Dear Ashkan,Thank you very much for sharing your experience at the New Park Hotel. We appreciate your rating in regards to our hotel. We tried to reach out to you so we could learn more about your experience and do our best to improve our services, but unfortunately did not get a response from you. We look forward to welcoming you back and providing you a better service next time at New Park Hotel. Best regards,