Ratings based on 419 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Providence
Posted 2 May 2024
Wonderful, historic building impeccable maintained
Comment from Hotel Management
6 May 2024 by ilker, Hotel Management
Dear Our Valuable Guest,We very much appreciate your scoring and nice comments regarding your visit at Divan Cukurhan.It is always a great pleasure to receive positive feedbacks. I will share your comments with our entire team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Seren AYKANHotel Manager
by A verified traveler
Posted 16 Apr 2024
Incredible facility, right in the heart of the old city. Castle at your door step, could not have asked for a better place to stay!
Comment from Hotel Management
20 Apr 2024 by ilker, Hotel Management
Dear Our Valuable Guest,Thank you very much for having stayed with us and for taking the time to share with us your vacation experience at our hotel.We hope to host you again soon so we can demonstrate the high-caliber service we're accustomed to sharing with our guests.Kind Regards,Seren AYKANHotel Manager
by A verified traveler from Elk Grove
Posted 15 Apr 2024
The sheets were not very clean., staff needs to put more attention., I did noticed too late after I expend the night there., very disappointed.
Comment from Hotel Management
20 Apr 2024 by ilker, Hotel Management
Dear Our Valuable Guest,We very much appreciate your scoring and nice comments regarding your visit at Divan Cukurhan.It is always a great pleasure to receive positive feedbacks. I will share your comments with our entire team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Seren AYKANHotel Manager
by A verified traveler
Posted 13 Apr 2024
Great room - one of just 19 rooms on the property. Very personable hotel staff. They graciously let us stash our bags while we visited a nearby museum and wait around a bit for a late flight. Restaurant staff wasn’t as personable, but still decent.
Comment from Hotel Management
15 Apr 2024 by ilker, Hotel Management
Dear Our Valuable Guest,We very much appreciate your scoring and nice comments regarding your visit at Divan Cukurhan.It is always a great pleasure to receive positive feedbacks. I will share your comments with our entire team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Seren AYKANHotel Manager
by A verified traveler
Posted 5 Apr 2024
The staff was extremely kind, professional and helpful! The property was very clean and well maintained! One of the nicest properties that we have stayed in for a long time! Thank you!
Comment from Hotel Management
8 Apr 2024 by ilker, Hotel Management
Dear Our Valuable Guest,Greetings from Divan Cukurhan.Thank you for taking the time to share your nice comments regarding your recent stay in our hotel.It was such a great pleasure to learn that in general you enjoyed in our hotel. Please make sure that I will share your comments with the entire team and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We are looking forward to welcoming you back in the not too distant future.Regards,Seren AYKANHotel Manager
by A verified traveler
Posted 10 Mar 2024
This was one of the most charming hotels I've ever stayed in. Along with the character was the utilitarian, where every detail for comfort in the rooms was considered and well-planned.
Comment from Hotel Management
13 Mar 2024 by Seren AYKAN, Hotel Management
Dear Our Valuable Guest,Greetings from Divan Cukurhan.Thank you for taking the time to share your nice comments regarding your recent stay in our hotel.It was such a great pleasure to learn that in general you enjoyed in our hotel. Please make sure that I will share your comments with the entire team and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We are looking forward to welcoming you back in the not too distant future.Best RegardsSeren AYKANHotel Manager
by A verified traveler
Posted 17 Jan 2024 on Hotels
We absolutely love this hotel! It feels like a miracle. The location is very safe, the rooms are amazing – almost like being in a museum. We had breakfast, and it was delicious! A big thanks to the staff; they were incredibly helpful and made our stay even better!
Comment from Hotel Management
17 Jan 2024 by ilker, Hotel Management
Dear Our Valuable Guest,We very much appreciate your scoring and nice comments regarding your visit at Divan Cukurhan.It is always a great pleasure to receive positive feedbacks. I will share your comments with our entire team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Seren AYKANHotel Manager
by A verified traveler
Posted 10 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by İlker USLUCA, Hotel Management
Kamil Bey Merhaba ,Otel hizmetlerimizle ilgili nazik puanlamanız için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isterim.Beklediğiniz hizmet kalitesini en yüksek seviyede yerine getirdiğimizi ve sizi en iyi şekilde ağırladığımızı ümit ediyoruz.En kısa zamanda sizi aramızda tekrar görmekten ve ağırlamaktan onur duyarız.Saygılarımızla,Seren AYKANOtel Müdürü
by A verified traveler
Posted 2 Jan 2024
Unique space near the castle with access to the museums and beautiful overlook of the city.
Comment from Hotel Management
8 Jan 2024 by İlker USLUCA, Hotel Management
Dear Our Valuable Guest,We very much appreciate your scoring and nice comments regarding your visit at Divan Cukurhan.It is always a great pleasure to receive positive feedbacks. I will share your comments with our entire team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Seren AYKANHotel Manager
by A verified traveler
Posted 18 Dec 2023
This is a beautiful hotel located in a renovated caravanserai, in the oldest part of Ankara, next to the Citadel, and very near the Museum of Anatolian Civilization. The building is very well maintained, and really gives a sense of the past. My room was lovely. It looked out on the street, which can be a little busy during the day and has occasional barking dogs at night. (I asked for another more secluded room looking away from the street but was told these were only suites). But the street is quiet past 8pm and the dogs are not loud :) I am a light sleeper but the street did not bother me at night. I don't believe I received a special VIP treatment (Expedia's claim) but I was treated very well and I really recommend this hotel.
Comment from Hotel Management
22 Dec 2023 by İlker USLUCA, Hotel Management
Dear Our Valuable Guest,Greetings from Divan Cukurhan.Thank you for taking the time to share your nice comments regarding your recent stay in our hotel.It was such a great pleasure to learn that in general you enjoyed in our hotel. Please make sure that I will share your comments with the entire team and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again, we would like to thank you for your constructive warnings and valuable opinions, and we would like you to know that we will be pleased to welcome you back to our Divan Hotels.Regards,Seren AYKANHotel Manager
