Ratings based on 333 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Feb 2024
No trash can in room. Stayed for three days, room wasn’t cleaned. They just replaced the water and towels. Left sign on bed for linen to be changed and it wasn’t.
Comment from Hotel Management
2 Mar 2024 by WBH, Hotel Management
Hi Mr. Jeremy, thank you for your review. This is important to us. On your second day, you only requested for change of towels and replenish the water, no need for room cleaning. On the third day, our staff missed to ask you if you wish to have your room be cleaned. In the afternoon, we tried to call you to ask, however our call was not answered. It is a lack on our end to ask you for permission to enter your room for room cleaning when you passed by in the morning.. We will make sure to do better next time. Our sincerest apologies.
by A verified traveler
Posted 6 Feb 2024
Comment from Hotel Management
16 Apr 2024 by GSA, Hotel Management
Thank you for rating Winds Hotel! Looking forward welcoming you again.
by A verified traveler
Posted 5 Feb 2024
Nice room. Very nice staff.
Comment from Hotel Management
6 Feb 2024 by GSA, Hotel Management
Thank you for rating Winds Hotel! Looking forward welcoming you again.
by A verified traveler
Posted 4 Jan 2024 on Orbitz
Comment from Hotel Management
5 Feb 2024 by GSA, Hotel Management
Thank you for rating Winds Hotel! Looking forward welcoming you again.
by A verified traveler
Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
9 Jan 2024 by WBH, Hotel Management
Thank you for rating Winds Hotel! Looking forward welcoming you again.
by A verified traveler
Posted 25 Dec 2023
Comment from Hotel Management
26 Dec 2023 by WBH, Hotel Management
Thank you for rating Winds Hotel! Looking forward welcoming you again.
by A verified traveler
Posted 19 Dec 2023 on Hotels
Comment from Hotel Management
21 Dec 2023 by WBH, Hotel Management
Thank you for rating Winds Hotel. Our apologies if you weren't satisfied with your stay. We will appreciate to know more so we can improve guests experience, thank you.
by A verified traveler
Posted 6 Dec 2023
Comment from Hotel Management
7 Dec 2023 by GSA, Hotel Management
Thank you for rating Winds Hotel! We look forward welcoming you again.
by A verified traveler
Posted 29 Nov 2023
Comment from Hotel Management
21 Dec 2023 by WBH, Hotel Management
Thank you for rating Winds Hotel! Looking forward welcoming you again.
by A verified traveler
Posted 26 Nov 2023
Great service from the staff!
Comment from Hotel Management
7 Dec 2023 by GSA, Hotel Management
Thank you for rating Winds Hotel! We look forward welcoming you again.
