Ratings based on 155 Verified Reviews

3.7 out of 5
80% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2023
4 out of 5
by A verified traveler

Posted 20 Mar 2023 on Hotels
Great stay and staff were great. Need more TV stations for America in english. Stay before Covid and betterchannels
Comment from Hotel Management
29 Mar 2023 by Azzurro Hotels by Sunshine Grandeur Corp., Hotel Management
Dear Valued Guest, Good day! Thank you for taking the time to write us a review. We value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are making improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards,
1 out of 5
by A verified traveler

Posted 7 Feb 2023
Place
2 out of 5
by A verified traveler

Posted 2 Feb 2020
Over priced. Wall paper peeling off. Shower plumbing need fixing. Condition of room need fixing.
Comment from Hotel Management
4 Feb 2020 by Azzurro Hotels and Leisure Inc., Hotel Management
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards,
4 out of 5
by A verified traveler

Posted 22 Jan 2020
Friendly, but needs to be more clean. It was small but the phito made it look larger than what it was.
Comment from Hotel Management
27 Jan 2020 by Azzurro Hotel, Hotel Management
Dear Valued Guest, On behalf of the Azzurro Hotel, we would like to extend our thanks for the positive review during your stay in our hotel. We are looking forward to be of your service once again in the near future... Kind Regards,
3 out of 5
by A verified traveler

Just Ok

Posted 30 Nov 2019 on Hotels
The place is ok, but needs a face lift. Staff very polite and friendly. Management needs to pay better attention to detail.
Comment from Hotel Management
3 Dec 2019 by Azzurro Hotels and Leisure Inc., Hotel Management
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards,
3 out of 5
by A verified traveler

Posted 22 Nov 2019
Comment from Hotel Management
26 Nov 2019 by Anne Zablan, Hotel Management
Dear Valued Guest, On behalf of the Azzurro Hotel, we would like to extend our thanks for the positive review during your stay in our hotel. We are looking forward to be of your service once again in the near future... Kind Regards,
2 out of 5
by A verified traveler

Posted 26 Sep 2019 on Travelocity
Comment from Hotel Management
3 Oct 2019 by Anne Zablan-Sangalang, Hotel Management
Dear Valued Guest, On behalf of the Azzurro Hotel, we would like to extend our thanks for the review during your stay in our hotel. We are looking forward to be of your
3 out of 5
by A verified traveler

Leisure Trip

Posted 16 Aug 2019 on Hotels
The toilet is terribly small and was difficult to move around. The window is blocked by the air-conditioner compressor.The room main door can't close properly. Had to bang hard to close it.
Comment from Hotel Management
28 Aug 2019 by Anne Z-Sangalang, Hotel Management
Dear Valued Guest, Good day! Thank you for taking the time to write us a review, we value every feedback or suggestion that we received. With regards to the concerns that were mentioned, we apologize on the lapses that occurred during your stay. Your review is very much appreciated since this will help us to improve more and to serve you better. Rest assured that we, the management team of the hotel are doing improvements on the concerns that you have raise. We do hope that those experiences of yours will not prevent you from patronizing our hotel in the near future. Best Regards, Azzurro Hotels and Leisure Inc.
4 out of 5
by A verified traveler

Posted 1 Aug 2019
Comment from Hotel Management
28 Aug 2019 by Anne Z-Sangalang, Hotel Management
Thanks for staying with us. We appreciate your feedback!