Ratings based on 61 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Feb 2023
The cleanliness was on point and the cleaning lady was really nice. Reception was alright, but I had to wait 2 days for someone to come and fix the shower cable, after I had told them 3 times.
Even after the shower cable was ‘fixed’ though, there was still water coming out of the shower plate, which developed a small flooding each time I would shower.
That, I had told them too.
They did offer another room, but I was staying just for 3 nights, so I declined.
Okay, in the overall.
by A verified traveler from Toronto
Posted 17 Jul 2019
We were in this area for a wedding and thought the pictures of Cristal Palace looked nice. We were very disappointed. The city is bleak, and the halls and rooms of the hotel are dark and sterile without any comfort or decoration. It reminded me of a hospital. They put a lot of work into making the photos online look much nicer than the actual hotel. I did not want to stay here at all, so we ended up paying for the hotel for two nights (the front desk did not offer any refund even though we left just ten minutes after arriving) and booking a lovely beachside hotel in Margherita di Savoia 25 minutes away. If you’re reading this, you should do the same!
by A verified traveler
Posted 1 Jun 2019 on Hotels
We were just here for a night, arriving late from the airport and leaving early to go to Naples the next day.
Very friendly and helpful staff. Old interior in the room and not a huge breakfast selection, but it had what we needed.
by A verified traveler
Well worth staying
Posted 9 Oct 2018 on HotelsWe stayed at this hotel as part of a road trip around Italy it’s very central clean and comfortable
Recommended
for Everyoneby A verified traveler from bristol
Good hotel
Posted 7 Aug 2018Nice hotel. Used the hotel for a stopover when driving north. Staff helpful and pricing good.
by A verified traveler
Posted 6 Apr 2024
by A verified traveler
Posted 19 Mar 2024
Ci sono stato una notte durante un viaggio di lavoro. Hotel abbastanza bello, tranquillo ad un prezzo onesto. Comodo il servizio di parcheggio nel loro garage, anche se, purtroppo, a pagamento.
by A verified traveler
Posted 22 Oct 2023 on Hotels
by A verified traveler
Posted 3 Jul 2023 on Hotels
by A verified traveler
Posted 3 Jun 2023
Mi sono trovata benissimo. Personale gentile, elegante e molto professionale. Colazione buona, anche se mancherebbe qualcosa di tipico locale. Ma succhi e cappuccino eccellenti. Stanza pulita e silenzio di notte. Tornerò.
