Ratings based on 39 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Aug 2023
This is our second trip to this property. The grounds are unbeatable. But for the price NOT worth it. Not clean. Hard to find anyone for a clean towel or drink. Room not ready on arrival. Room way different than pictured. Food was good. Super disappointed. Won’t be back.
Comment from Hotel Management
8 Aug 2023 by Grecotel La Riviera & Aqua Park , Hotel Management
Dear John,Thank you for taking the time to write and share your review regarding your recent stay at our hotel. We always aim to offer our guests a unique sense of personalized hospitality and accommodate any need and desire of them. On top of that, we are glad to see that you enjoyed our culinary options, however we regret to find out that your overall experience didn't fully meet your expectations. We assure you that we take your constructive comments under careful consideration and will be discussed with the management, with the aim of evolving our services and day-to-day operation.Once again, we would like to thank you for your comments and we hope to have the chance of welcoming you again soon to our hotel or any other Grecotel for a better stay. Best Regards,Andreas KafousiasHotel Manager
by A verified traveler
Posted 17 Jul 2022 on Ebookers
by A verified traveler
Posted 8 Jul 2022
Aqua park kids liked. Rooms were very pleasant. Bad issue with non working wifi in room. Also minimal English Channel options
Comment from Hotel Management
15 Jul 2022 by Grecotel La Riviera & Aqua Park , Hotel Management
Dear eleni,
Thank you for taking the time to write your review about your recent stay at Grecotel La Riviera & Aqua Park.
We would like to inform you that every comment and review from our visitors, is always welcome as they help us to improve even more our product and our services.
Thank you again for your review and we will look forward to welcome you again soon.
Kind regards,
Andreas Kafousias,
Hotel Manager
by A verified traveler
Posted 10 Oct 2019
The staff is great, very clean, tasty and beautifully located
by A verified traveler
Posted 1 Sep 2019
Beautiful grounds great beach
Need more plugs in room and a long mirror
by A verified traveler
Too expensive
Posted 12 Aug 2019 on HotelsIt was very good but too expensive fir 1 night
by A verified traveler
Posted 7 Aug 2019 on Hotels
by A verified traveler
Posted 5 Oct 2018
Fantastic hotel! Great kids club! Regretting that we only stayed a few days. Will try to come back.
by A verified traveler
Amazing family hotel
Posted 22 Aug 2018 on HotelsAmazing family hotel by the beach having a lot of activities for kids and for all the family
Excellent service and friendly staff
The food is very good in the buffet only
The restaurants are not so good for what you are paying
The spa is very good
The beach is perfect and the sea is ideal for kids
I recommend this to anyone and not only for families
Also close to patra and you can take the boat to Europe easily
by A verified traveler
Beachside luxury with summer-camp fun on the side
Posted 8 Aug 2018 on HotelsThe Grecotel is a large complex with two expansive hotels, water park, horse riding, archery, paintball, water sports, etc. It's basically a pair of luxury hotels attached to a summer camp, located along an amazingly beautiful stretch of the Ionian Sea. The setting is stunningly beautiful, with shallow sandy beaches to play on and crystal clear water. The resort has a large number of swimming pools and all the facilities and restaurants that you would expect. We stayed in a family suite, which is a long narrow room with a double bed and a glass sliding door separating that room from two single beds for the kids. Not exactly private but great if you're travelling with small children. The rooms are terraced because the resort is set up a hillside, so the water views are good although we were looking onto the top of the next set of rooms further down the hill. In retrospect we would probably rent two rooms if we returned, just to have a bit more space and privacy. Overall, the resort is comfortable and extremely well set up for all kinds of activities. There is a certain guided-activities vibe that felt a little forced - eg at night all the restaurants change from casual dining to a la carte and you're expected to dress up for the occasion, but there was nowhere to get just a coffee. This is a resort designed for Greek families wanting to take advantage of the area and its beauty, and if you are looking for somewhere to stay in this area it is definitely a great choice.
