Ratings based on 650 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
It was a great location, walking distances to sights of interest were short. Unfortunately, the thermostat didn't seem to work. Other than that, it was great.
Comment from Hotel Management
27 May 2024 by Hotel Màgic Andorra, Manager, Hotel Management
Dear Stefan, Thank you for taking the time to review your stay.We are thrilled to hear that our prime location contributed positively to your experience and that you found our service and amenities to your satisfaction. Your commendation on the room's cleanliness and the hotel's overall condition is greatly appreciated and will be shared with our dedicated team.However, we regret to hear about the issue you encountered with the thermostat. While our rooms are equipped with individually controlled air conditioning for guest comfort, we apologize for any inconvenience this may have caused during your stay. Please rest assured that we are attentive to such matters and strive to ensure all facilities are functioning properly.It is rewarding to know that you enjoyed the overall experience with us, and we're grateful for the high ratings in service and amenities.We are looking forward to welcoming you again. All the best!Hotel Màgic Andorra, Manager
by A verified traveler
Posted 21 May 2024
I really enjoyed my 4 night stay. The location was perfect (overlooking the Dali sculpture) - central to both the historic centre of Andorra La Vella and Avenida Carlemany, it was within walking distance of everything I wanted to see and do. Abut a 10 min walk to the main bus station. Lots of restaurants near by. The building itself is a little dated, but this in no way impacted my stay.
Comment from Hotel Management
22 May 2024 by Hotel Màgic Andorra, Manager, Hotel Management
Dear Christine, We would like to thank you for this review about your recent experience in our hotel.It is a pleasure to know that our strategic location helped make your stay enjoyable.We are equally delighted that your room suited you in terms of space as our goal is to ensure that every guest has a comfortable stay.Our guests' reviews are always helpful as we seek to constantly improve our facilities and services. Please rest assured that we have duly noted your comment and will take this into consideration.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Hotel Màgic Andorra, Manager
by A verified traveler
Posted 17 May 2024
Andorra is a nice country and the hotel
Is strategically placed
Comment from Hotel Management
20 May 2024 by Hotel Màgic Andorra, Manager, Hotel Management
Dear Claudia, Thank you very much for your kind review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.It would be a pleasure to welcome you back. Best wishes,Hotel Màgic Andorra, Manager
by A verified traveler
Posted 8 May 2024
Really nice hotel in the center of the city, easy access walking to the main places and the staff was really friendly as well. Breakfast could’ve been better with more variety and cappuccinos option but it was still good and good price
Comment from Hotel Management
10 May 2024 by Hotel Màgic Andorra, Manager, Hotel Management
Dear Guest, Thanks for your review about our hotel.We are glad that you found our location convenient and were able to enjoy some of our local attractions.We are always looking at ways of improving the variety and quality of food items that we offer and would welcome any suggestions you may have on your next visit.We are hoping to welcome you back in the future. All the best.Hotel Màgic Andorra, Manager
by A verified traveler
Posted 14 Apr 2024
Fantastic central location with easy on-site parking, great breakfast spread, lovely staff. The rooms are huge for Europe!
Comment from Hotel Management
15 Apr 2024 by Hotel Màgic Andorra, Manager, Hotel Management
Dear Amy, thank you for taking the time to share your experience at our hotel.It is heartening to learn that our central location proved convenient for your stay and that our parking facilities met your expectations. Our team takes great pride in offering a diverse and satisfying breakfast, and we are delighted you enjoyed it.We are also pleased that the spaciousness of our rooms contributed to your comfort. Regarding the points you've highlighted as neutral, we continuously strive for excellence and appreciate your feedback as it aids us in this pursuit.Lastly, our staff is dedicated to providing only the most exceptional service, and your kind words reaffirm the efforts they put in every day to ensure our guests have a memorable stay.We look forward to welcoming you back on a future occasion.Best regards,Hotel Màgic Andorra, Manager
by A verified traveler
Posted 4 Apr 2024
Great choice to stay when visiting Downtown Andorra la Vella.
Comment from Hotel Management
4 Apr 2024 by Hotel Màgic Andorra, Manager, Hotel Management
Dear Javier,Thank you for such a great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again.Best regards,Hotel Màgic Andorra, Manager
by A verified traveler
Posted 25 Mar 2024
Superb value for my 85th night of hotels in 2024 ,Magic Andorra. Simple yet so comfortable. Everything is offered with great attention to detail. First class windows and soundproofing , close to everything Andorra has to offer. Even a 1 liter bottle of water complimentary. ( march 2024)
Comment from Hotel Management
26 Mar 2024 by Hotel Màgic Andorra, Manager, Hotel Management
Dear Jonathan,Thank you for such a positive review.We're thrilled to hear that you appreciated the comfort and attention to detail during your stay, and it's wonderful to know our efforts in providing excellent soundproofing and central location contributed positively to your 85th hotel night this year. Thank you for acknowledging our complimentary water, a small gesture we hope made your stay even more pleasant. We take pride in our high standards of cleanliness and hotel condition, and it's rewarding to see these aspects met your expectations.We all look forward to the pleasure of seeing you again in the future. Kind regards,Hotel Màgic Andorra, Manager
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 24 Feb 2024 on Hotels
by A verified traveler
Posted 18 Feb 2024 on Hotels
