Ratings based on 188 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
The property was just fine with pleasing decor and amenities. Our room needed some repair/attention.
by A verified traveler
Posted 7 Jun 2024
This property was just okay, did not live up to Fairfield status or the price that was charged for the room. All the little things about our room just added up. Toilet sounded like it was going to go through the floor when flushed. Only coffee for one (room for two), air conditioner rattled all night long and foot traffic noisy until late. (I realize that is not the hotels fault).
by A verified traveler
Posted 20 May 2024
Great place to stop and rest for the night.
Comment from Hotel Management
6 Jun 2024 by Fairfield Inn Knoxville Clinton, Hotel Management
Thank you for choosing to stay with us and we appreciate your feedback. We hope to welcome you again whenever your travels bring you back to the area.
by A verified traveler
Posted 16 May 2024
We were here for a 1 night stay. Room was very nice. Clean but had a little musty smell when we first walked in. Breakfast was good.
Comment from Hotel Management
6 Jun 2024 by Fairfield Inn Knoxville Clinton, Hotel Management
Thank you for choosing to stay with us! I apologize for the initial musty smell in your room, but I’m glad to hear that overall, you enjoyed your stay. Our team appreciates your feedback, and we’ll work on ensuring a fresher experience for future guests.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
6 Jun 2024 by Fairfield Inn Knoxville Clinton, Hotel Management
We are grateful for your choice to stay with us and value your feedback. We look forward to the opportunity to serve you again should your travels return you to this area
by A verified traveler
Posted 7 Apr 2024
Clean, modern and safe.
Comment from Hotel Management
6 Jun 2024 by Fairfield Inn Knoxville Clinton, Hotel Management
We are grateful for your choice to stay with us and value your feedback. We look forward to the opportunity to serve you again should your travels return you to this area.
by A verified traveler
Posted 6 Apr 2024
We arrived around 9pm with a confirmed reservation. We checked in and went to the room and it was trashed. It looked like someone was still staying there and the rooom and bathroom were filthy, bed not made, etc. We went back to the desk and we’re told they didn’t have any other rooms and didn’t have anyone to clean the room. We had to find another hotel on our own that was over an hour away. Having already driven for 15 hours this was not the way to end our day. Terrible experience.
by A verified traveler from Lima
Posted 4 Apr 2024
Very nice new property with many upgrades. Very good breakfast. Easy access and located next to a very good restaurant, Harrison’s Bar and Grill.
by A verified traveler
Posted 3 Apr 2024
I reserved the room on Expedia based on being pet friendly, when I got there to check in they informed me it was service dogs only. The manager was kind enough to let us stay if not we would have had a problem since I prepaid the room. This is the third time I’ve had issues with Expedia and may be my last attempt to book through Expedia.
by A verified traveler
Posted 3 Apr 2024
provided hair dryer blew a fuse , shut down lighting
A/C sporadic at best
won't return
