Ratings based on 905 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 17 May 2024
Some Guests had 2 large dogs on leash out by parking lot most times we went to car. The dogs barked and pulled on leashes so it was a little disconcerting.
Comment from Hotel Management
29 May 2024 by Brand Experience Team, Hotel Management
Hi Julie,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
by A verified traveler
Posted 15 May 2024
by A verified traveler from Walkerton
Posted 9 May 2024
For just an overnight stay, our room was fine. I was disappointed that there was limited amenities such as no coffee maker in the room, no shampoo in the bathroom, and only a couple of large towels. One of our lights near the bed did not work and there was not even a continental breakfast. However, there were restaurants nearby including a Cracker Barrel and a gas station for a breakfast or a quick cup of coffee. Room, linens, and bathroom were clean, though. Bottom line...you get what you pay for and the price was affordable.
Comment from Hotel Management
20 May 2024 by Brand Experience Team, Hotel Management
Hi Pandora,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 20 Apr 2024
by A verified traveler
Posted 15 Apr 2024
in the past this hotel aloud smoking, and the deodorizer that is being used is very strong and unpleasant.
Comment from Hotel Management
23 Apr 2024 by Brand Experience Team, Hotel Management
Hi James,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
by A verified traveler
Posted 8 Mar 2024
Always love it there
Comment from Hotel Management
19 Mar 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6
by A verified traveler
Posted 20 Feb 2024 on Orbitz
They were under construction, that’s fine but the staff were rude, no elevator so we climb to floors with all of our stuff, the bed was the most uncomfortable my wife & I have EVER slept in. It had snowed and your key card to get in wouldn’t work. The room was NOT clean especially bathroom. Just terrible all the way around.
by A verified traveler
Posted 28 Jan 2024 on Orbitz
