Ratings based on 984 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Anderson
Posted 5 Jun 2024
Night staff is awesome
by A verified traveler
Posted 4 Jun 2024
Check in was very easy and quick. That was the only good thing. I have stayed at this Days Inn in the past and was satisfied with the service and the accommodations but not this time.
We stayed on the lower floor in a handicapped room. There was a funky smell that refresh spray and air freshener could not kill. The carpet was so nasty we couldn't take our shoes off. The bathroom had black mold on the tub tiles and around the baseboards under the sink. The mattress cover had urine stains on it, (Hello-BLEACH!!). I removed it. Luckily, I didn't see any bugs. We ended up sleeping in our clothes. Breakfast consisted of UNWRAPPED muffins and beverages. Nothing as the pictures showed online. I will give them credit here as we were told the breakfast area was being remodeled and the fruit and waffles would be back in a few weeks.
The only reason we stayed was because we couldn't get our money back due to policy. Being as it is independently owned, they can refuse refund.
Yes, I read the reviews and most of them were bad. But we had stayed there in the past and it was a nice place, so I was willing to give it the benefit of doubt. Being it was during Covid that we stayed probably made a difference of cleanliness but still that standard of clean and sanitary should not ever be disregarded. Days Inn is a quality place for the price to stay but they need to send a representative to this place to do something or pull the Days Inn sign. Won't be staying again until the reviews get better
Comment from Hotel Management
5 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your recent experience with us. We're truly sorry to hear that your stay fell short of expectations, especially considering your past positive experiences with us. Your feedback is invaluable, and we take it seriously.Rest assured, we're addressing the issues you've raised with our management team. Immediate steps are being taken to ensure the cleanliness and comfort of our rooms meet the high standards we strive for. We apologize for any inconvenience caused by the ongoing renovations in our breakfast area and appreciate your understanding during this time.We understand your disappointment and regret that we were unable to provide you with a satisfactory experience this time. We hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Jun 2024
Good property for the price.
Comment from Hotel Management
4 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're delighted to hear you found value in our property. We strive to offer exceptional experiences at affordable rates and are thrilled to know we met your expectations. We hope to welcome you back soon for another memorable stay!Sincerely, Hotel Manager
by A verified traveler
Posted 2 Jun 2024
Cheap stay is about the only plus. Guys at the desk were on the rude side, and hard to understand. We won't stay here again.
Comment from Hotel Management
3 Jun 2024 by Hotel Manager , Hotel Management
Dear MICHAEL,We apologize for the disappointing experience you had during your stay. It's unacceptable that you encountered rude behavior from our staff and communication difficulties. We appreciate your feedback and will address these concerns promptly with our team to ensure improvements are made. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 1 Jun 2024
It was just for a quick one night stay. Bed was comfortable and the room was very quiet. Couldn’t ask for more for the price.
Comment from Hotel Management
2 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that you found our accommodations comfortable and peaceful. We strive to offer great value for our guests, and we're glad we could meet your expectations. We hope to welcome you back for another pleasant stay soon!Sincerely, Hotel Manager
by A verified traveler
Posted 31 May 2024
Room wasn’t clean and bathroom had dirt stains in the tub.
Comment from Hotel Management
1 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. Cleanliness is a top priority for us, and we're disappointed to hear that we fell short of your expectations. Your feedback is valuable, and we'll address these issues immediately to ensure they're not repeated. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Sincerely, Hotel Manager
by A verified traveler
Posted 28 May 2024
Horrible customer service. Stay anywhere but here. I find it hard to belive anyone gave this hotel a good rating.
Comment from Hotel Management
29 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're truly sorry to hear about your experience and apologize for the inconvenience. We strive to provide excellent service and will address your concerns promptly. Please contact us directly so we can make it right.Sincerely, Hotel Manager
by A verified traveler
Posted 27 May 2024
This place is a garbage dump. Whyndam should be ashamed!! This place is dirty!! Stay away!! For what we paid it should be nicer!!
Comment from Hotel Management
28 May 2024 by Hotel Manager , Hotel Management
Dear Guest,We apologize for your disappointing experience. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Thank you for your comments.Sincerely, Hotel Manager
by A verified traveler
Posted 13 May 2024
It was convenient
Comment from Hotel Management
14 May 2024 by Hotel Manager , Hotel Management
Dear John,Thank you for your stay. We're glad you found our location convenient. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
1 Jun 2024 by Hotel Manager, Hotel Management
Dear Guest,We're deeply sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable to us, and we'd like to extend our sincerest apologies for any inconveniences you encountered during your stay. We're committed to improving and ensuring all our guests have a positive experience. Please reach out to us directly so we can address your concerns and make things right. Thank you for bringing this to our attention.Sincerely, Hotel Manager
