Ratings based on 622 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Great hotel. Just pretty warm in the room I stayed in.
Comment from Hotel Management
1 May 2024 by Diane , Hotel Management
Thank you for taking the time to share your thoughts regarding the heat issue that you faced during your stay. I appreciate you bringing it to our attention. I will share your message with our engineering leadership team to ensure that we find a resolution to the issue if it persists. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
by A verified traveler
Posted 28 Apr 2024
Overall great stay for a decent price. The only aspect I would add is that you are paying for parking which is not terribly priced but is an added cost.
Comment from Hotel Management
30 Apr 2024 by Diane , Hotel Management
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent overpricing from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 28 Apr 2024
It was over all a good stay but the building seems very dated and the staff at the front desk were not the friendliest but over all
Comment from Hotel Management
29 Apr 2024 by Diane , Hotel Management
Thank you for taking the time to share your experience with us. I am disappointed to hear that we were not able to make your stay pleasant. I do sincerely apologize that our front desk staff didn't make a lasting impression on you. It is never our intention to have any of our guests leave unhappy. Again, I sincerely apologize for the issues you faced during your stay and thank you for choosing Sheraton Anchorage.
by A verified traveler
Posted 28 Apr 2024
I enjoyed the convenience of the hotel to the PAC and other downtown areas.
Comment from Hotel Management
30 Apr 2024 by Diane , Hotel Management
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
23 Apr 2024 by Diane , Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
24 Mar 2024 by Diane , Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 17 Mar 2024
Loved the breakfast buffet. Staff were very friendly and courteous.
Comment from Hotel Management
17 Mar 2024 by Diane , Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
12 Mar 2024 by Diane , Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 6 Mar 2024
Very convenient to downtown. Clean and rooms/beds were very nice. Snack room items were HIGHLY overpriced!!
Comment from Hotel Management
6 Mar 2024 by Diane , Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 27 Feb 2024
Staff were mainly disinterested (but not rude). Breakfast order took forever. Otherwise good service (in room dining was great). Overall 4/5
Comment from Hotel Management
28 Feb 2024 by Diane , Hotel Management
Thank you for taking the time to let us know about your experience while staying with us. Your overall experience is below our service standards, and we apologize our staff seemed disinterested. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will consider your feedback as we work to improve the services we offer. I hope you choose to stay with us again when your travels bring you back to the area.
