Ratings based on 1,831 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Dear Guest, Thank you for letting us know your visit to Anaheim Portofino Inn & Suites was perfect in every way. We appreciate you being our guest and look forward to welcoming you again soon. Best regards, Chris Bourquardez General Manager
by A verified traveler from Sahuarita
Posted 14 May 2024
It’s great!
Comment from Hotel Management
14 May 2024 by Chris Bourquardez, Hotel Management
Thank you for the great feedback and we appreciate you staying with us.
by A verified traveler
Posted 13 May 2024
Great helpful staff. Short walk to Disneyland and DCA. Will return!
Comment from Hotel Management
14 May 2024 by Chris Bourquardez, Hotel Management
I am happy to hear you had a good experience and thank you for the feedback on our great staff. We look forward to seeing you again.
by A verified traveler
Posted 10 May 2024
Need some general upkeep, 2nd tv didn’t work, slider door was off track, wasn’t too worried about it. Room was good, clean, pool was good. Good bang for buck
Comment from Hotel Management
11 May 2024 by David Taylor, Hotel Management
Thank you for your review of your stay with us. We hope you come and see us again!
by A verified traveler
Posted 9 May 2024
Fast and easy checkout and walkable distance to Disneyland.
Comment from Hotel Management
10 May 2024 by General Manager, Hotel Management
Dear Rachael, Thanks for the great review! It's wonderful you enjoyed so much about your stay at Anaheim Portofino Inn & Suites. We strive for excellence, so we are thrilled you appreciated our seamless check-out service and great location. Your praise lets us know we're doing our job! We cannot wait to host you again soon for another fantastic experience.Best regards,Chris Bourquardez,General Manager
by A verified traveler
Posted 9 May 2024
It was a great experience! Loved the location and the staff was awesome!!
Comment from Hotel Management
11 May 2024 by General Manager, Hotel Management
Dear Alberto, Thank you for the positive review and for taking the time to recognize Anaheim Portofino Inn & Suites. We are delighted to know how much you enjoyed our convenient location and the excellent service provided by our staff. Thank you again for being our guest, and we look forward to welcoming you back to Anaheim.Best regards,Chris BourquardezGeneral Manager
by A verified traveler
Posted 8 May 2024
It was nice and hotel was great. I thought there was free transportation to the park. When I asked front desk, they guided me to public transportation.
Comment from Hotel Management
8 May 2024 by David Taylor, Hotel Management
Thank you for your feedback and score! We hope to see again!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by General Manager, Hotel Management
Dear Kimberly, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Best regards,Chris Bourquardez,General Manager
by A verified traveler
Posted 7 May 2024
We stayed in a family suite. It was nice and big and had plenty of beds. However the curtains were torn from the window sill. The bolts were torn out of the stucco and so the curtains let a lot of light through the window. Also, there is no fan in the bathroom so it makes the room feel wet. There was also a giant red stain on the carpet in front of the bunk beds, wasn’t sure what it was. But the beds were comfortable and it served the purpose for the price. It was definitely walkable to Disney so that was also nice.
Comment from Hotel Management
8 May 2024 by David Taylor, Hotel Management
Thank you for your feedback. I have addressed all your concerns with out Hotel staff to get these issues resolved! We hope to see you again!
by A verified traveler
Posted 1 May 2024
Nice place to stay
Comment from Hotel Management
2 May 2024 by General Manager, Hotel Management
Dear Todd, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Anaheim Portofino Inn & Suites. We hope to have the pleasure of doing so again on your next visit.Best regards,Chris Bourquardez,General Manager
