Ratings based on 585 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
Excellent
Comment from Hotel Management
3 May 2024 by Justin, Hotel Management
Good Morning Greg,We are happy you were able to enjoy your stay with us and hope to see you again!
by A verified traveler from Orland
Posted 29 Mar 2024
The bed had a big dip . Woke up with back and hip pain. Might be time to refresh up furniture. Also no exhuast ventilation in bathroom. Stuffy and moldy in ceieling and door.
Comment from Hotel Management
5 Apr 2024 by Justin , Hotel Management
Good Morning,I am sorry to hear about your challenges you had during your stay. I have provided your feedback to the housekeeping and engineering team to ensure this is a one time occurrence. Please if you ever need anything during your stay in the future, please let us know right away and we will make sure that we get your request taken care of immediately.
by A verified traveler
Not happy
Posted 21 Jan 2024 on HotelsI would not recommened this place. They do not clean your room unless you beg for it. The free wifi does not work. The tv would shut off on its own. They charge $4.00 dollars for the washer an dryer.
Comment from Hotel Management
21 Jan 2024 by Elizabeth, Hotel Management
Thank you Mr. Enrique for taking the time to give us your feedback about your stay with us. I apologize that we do not meet your standard. Your message is shared with the management and the housekeeping team. Again thank you.
by A verified traveler
Awesome place and stay, super recomended
Posted 18 Jan 2024 on HotelsWe stayed for two weeks including Christmas and New Years, we had a great time, place was always clean, breakfast included and great variety.
Staff was extraordinary, specially Guia at the front desk. This is our second year staying at the same hotel and we definitely will stay again, super family friendly
Comment from Hotel Management
21 Jan 2024 by Elizabeth, Hotel Management
Thank you for your feedback and thank you for the perfect score! I am delighted to hear that you and your family enjoyed the stay. We hope to welcome you again next holiday!
by A verified traveler
Posted 16 Jan 2024
Clean and friendly.
Comment from Hotel Management
16 Jan 2024 by Elizabeth, Hotel Management
Thank you for taking the time to give us your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 15 Jan 2024 on Hotels
Comment from Hotel Management
16 Jan 2024 by Elizabeth, Hotel Management
Thank you Christopher for taking the time to give us your feedback. We hope to welcome you again soon.
by A verified traveler
Posted 15 Jan 2024 on Hotels
Comment from Hotel Management
16 Jan 2024 by Elizabeth, Hotel Management
Thank you Jose for taking the time to give us your feedback. We hope to welcome you again soon on your next visit in the area.
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
15 Jan 2024 by Elizabeth, Hotel Management
Thank you Mr. Dave for reaching out to us and giving us your feedback of your stay with us. We hope to welcome you again soon!
by A verified traveler from Pittsburgh
Posted 6 Jan 2024
Comment from Hotel Management
10 Jan 2024 by Elizabeth , Hotel Management
Thank you Mr. Peter for taking the time to give us your feedback of your stay with us. We hope to welcome you again on your next visit in the are.
by A verified traveler
Posted 3 Jan 2024
The heated pool and hot tub. So needed at the end of a day in Disneyland.
Comment from Hotel Management
10 Jan 2024 by Elizabeth, Hotel Management
Thank you very much for taking the time to give your feedback. We are happy to hear that you enjoyed your stay with us. We hope to welcome you again on your next visit in the area.
