Ratings based on 92 Verified Reviews
2.7 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
Dirty and a terrible shower
by A verified traveler from Anadarko
Posted 1 Apr 2024
The price was reasonable and you’re going to pay for what you get. It was clean and what not. Just needs to update the beds. I felt springs when I was sleeping. I booked for 2 nights but left after one night.
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
11 Mar 2024 by Sam, Hotel Management
Hello Michael, sorry to know that your stay did not go as convenient as it's supposed to, I asked all my employees however no one knows what went wrong with your stay. I would really like to know the issues you had, so we can try to fix for your next visit and our future guests. Once again, I am really apologizing for inconvenience.
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
11 Feb 2024 by Chello, Hotel Management
Jamie ,We enjoyed having you stay with us at the Castle Inn and Suites. It's fantastic to hear such positive feedback. Thank you for taking the time to complete a review for us, it helps us to better serve our guests and to improve the guest experience.We look forward to seeing you again soon!Dawn BanovichReservations Specialist
by A verified traveler
Posted 14 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by Dawn, Hotel Management
Hello Fredrick,Thank you for completing the online review, it helps us to continue to improve our guest experience. We appreciate your business and hope to see you again soon.Sincerely,Dawn BanovichFront Desk/Housekeeping
by A verified traveler
Posted 15 Dec 2023 on Hotels
Comment from Hotel Management
17 Dec 2023 by Chello, Hotel Management
Hello Francis!Thankyou for completing a review for us, we appreciate it.It helps us to know how we can continue to improve our guest experience.Dawn BanovichFront Desk/Housekeeping
by A verified traveler
My stay
Posted 25 Oct 2023 on HotelsIt was good i had no problems while I was there & the staff was really nice & friendly
Comment from Hotel Management
25 Oct 2023 by Chello, Hotel Management
Dear Sandra,We enjoyed having you stay with us at the Castle Inn and Suites, we look forward to seeing you again. Thank you for completing a review, it is always and pleasant to hear our guest enjoyed their stay.We appreciate and value your continued business.Dawn BanovichWeekend Manager and Housekeeper
by A verified traveler
Posted 6 Sep 2023
We have stayed here multiple times and will continue to do so.
Comment from Hotel Management
10 Sep 2023 by Dawn, Hotel Management
Hi Linda,Thank you for choosing Castle Inn and Suites for your lodging needs. We really appreciate you taking time out of your busy schedule to complete a review. Feedback from out valued and loyal customers helps us continue to provide great service to our guests and to improve where we need to. We look forward to your next stay with us!
by A verified traveler
Posted 18 Jul 2023
My stay was very comfortable and the food from the restaurant was cook to order.
Comment from Hotel Management
27 Aug 2023 by Dawn, Hotel Management
Thankyou for taking the time to give us your feedback, your opinion matters. It helps us to continue to strive for better customer service for our valued guests. We look forward to seeing you again soon!
by A verified traveler
Posted 27 Jun 2023
Keep your shoes on because the floor will make your feet black! Knobs on dressers were gone. There’s a consenstent odor. Water in shower was either reallly cold or blazing hot. No maid service. Given only 2 towels for 4 people for 2 days. Random door inside room leading to someone else’s room. Sketchy hotel.
