Ratings based on 983 Verified Reviews

4.6 out of 5
87% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 27 May 2024
Location
5 out of 5
by A verified traveler

Posted 25 May 2024
Perfect setting for a trip of recovery with an onsite spa.
5 out of 5
by A verified traveler

Posted 23 May 2024
Great hotel. Great staff perfect location
5 out of 5
by A verified traveler

Posted 21 May 2024
All good!
2 out of 5
by A verified traveler

Posted 20 May 2024
Everything was great until the night shift clerk rang my room at 10:30 pm and told me that his co-worker screwed up and did not check me in properly. When I asked him to explain, he said everything was fine except my credit card wasn’t run correctly and if I could come down and let him rerun it. I asked him if he knew what time it was. He said yes. I told him people were sleeping, he didn’t seem to know what to do with that even after I said this could wait till the morning. I did come down and speak with the young man, I explained to him the reason we have a hotel is so my son and I could get up in the morning at 4:30-5 to get on a fishing charter vs. waking up at 2 am and driving from Seattle. The phone was next to an 8 yr olds ear, scared the crap out of him. The clerk states that he was sorry. I was not happy, he was made fully aware of that, but I gave him my cc info. I also told him that I expected better from a hotel that charges $350/night. He asked me if he could comp anything. I said no, but what I wanted to say is “you’re in a concierge service industry, you don’t ask, you just do!” This was completely unacceptable. It took my son until after midnight to get him back to sleep and he clearly did not get enough sleep for the trip we had today. Not to make too fine a point of it, but that kinda ruined the whole trip. $1000 fishing charter, plus tip, and room cost……how are you gonna comp that?
5 out of 5
by A verified traveler

Posted 11 May 2024
We enjoyed a beautiful cocktail at happy hour, lovely little bar.
Comment from Hotel Management
19 May 2024 by Chris H, Hotel Management
Thank you for choosing to visit the Majestic Bar & Lounge during your stay with us! We are delighted that you enjoyed your time with us, and we look forward to seeing you again soon!
4 out of 5
by A verified traveler

Posted 10 May 2024
This is a historical property, and very well maintained. The rooms have the best soaking tubs ever! I would have given it a five, but the rooms need a little facelift and some new mattresses. The restaurant is great, and so is the spa! 10/10 recommend
Comment from Hotel Management
10 May 2024 by Chris H, Hotel Management
Thank you for choosing to stay at the Majestic Inn and Spa and for taking your time to complete this survey. We love our Historic Building, built in 1889 and the charm that she brings. Thank you for letting us know about the room needing a new mattress and a facelift. Please know that I will be looking into this. Thank you again and we hope to see you in the near future
5 out of 5
by A verified traveler from Syracuse

Posted 7 May 2024
Comment from Hotel Management
10 May 2024 by Chris H, Hotel Management
Thank you for choosing to stay at the Majestic Inn and Spa and for taking your time to complete this survey. We are delighted that you enjoyed your time with us and we hope to see you again soon!
4 out of 5
by A verified traveler from Bellevue

This traveler left a rating score only Posted 6 May 2024
4 out of 5
by A verified traveler

Posted 5 May 2024
Staff was super friendly and helpful and our room was great and very spacious.
Comment from Hotel Management
8 May 2024 by Chris H, Hotel Management
Thank you for choosing to stay at the Majestic Inn and Spa and for taking your time to complete this survey. I am delighted that you enjoyed your time and my amazing staff, and we all look forward to the next time you are able to return