Ratings based on 308 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Very old facility. In the night, you can hear people speaking in your neighbor room.
by A verified traveler from Boca Raton
Posted 26 May 2024
If you want to stay away from the crazy and touristy area of the port of Capri, and you don't want to break your budget, this is the place. It's high up on Anacapri, across the street from a 5-star hotel, so you get the views of the 5-star with the cost of the 4-star. The hotel is a beautiful old villa, with huge rooms, modern bathrooms (including a tub), fluffy white robes and slippers, and fabulous views. Staff was fabulously helpful and kind, and they PICK YOU UP with your luggage at the Capri port, no extra charge. Included breakfast was plentiful and fresh. It has a cool bar that in season (we went in April at the front edge) has music. It's a 10-minute walk to the chair lift up the mountain (go early in the morning before the cruises), and an easy b s ride to Lido Del Faro Beach Club which is totally worth the day. There is also a cool shopping area within a 5-minute walk. And because the island is small, you have easy access to the rest of Capri. We adored this hotel and it's wonderful staff, views, and amazing room. We highly recommend them!
by A verified traveler
Posted 30 Apr 2024
The property website provide a deceptive vision of the hotel. This certainly was not and should not be considered a 4 star hotel. We reserved a sea view room, while we had a view of the sea the room was tiny and the interior was subpar. There was a wedding held during our stay and remnants of candy and ribbon left on the lobby floor the next morning. Not the experience expected in Anacapri. Very disappointed.
by A verified traveler
H O R R I B L E ! !
Posted 6 Nov 2023 on HotelsReservation in weeks ahead
Checked in an expensive ‘Deluxe Suite’ ca. 11.00 am
(Beautiful panoramic view, large, luxurious spa tub,
No restaurant open; no bar open; and no walk (safe) to food
At ca. 15.00, began a excessive, VERY, LOUD music that began of a bass vibrating the walls and floors (sound check) with no prior warning/announcement of event
When we were asked; “it will be a party this evening from tonight” (!!)
(I was/am DEAF, and even I cannot think or talk it was so loud)
We asked at desk, and were moved to second room
Moved to highest room
The new room was significantly Smaller than the original room
The new room had NO bath/soaker tub, which was a part of my decision to choose this room, instead the new room had only a cramped shower
Upstairs had no lift which was an issue as I have physical deficits and difficulty walking
Constructed with a small piece of plywood for the platform above the steps
NO emergency egress available for emergency or fire escape
Due to my (recent) HEART issue, I cannot walk upstairs
When tried to discuss with person assisting (no tub, etc.), he rolled his eyes and using his arms and facial expression he made an “insulting gesture that indicated-don’t know.., don't care”
We were unable for food with walkable (busy, dangerous, road)
The LOUD music began ca 19.00, and played MORE than 12 noon
There was no desk available without called (bell)
Breakfast was WORST food
I travel for 6 weeks in Europe in MULTIPLE hotels
This food at Hotel
by A verified traveler
Posted 11 Oct 2023
We stayed here for our mini-moon. The room was spacious, clean and an absolutely amazing view. Balcony was large and nice seating with a lovely morning sun. The bathroom had a tub with jets which was a lovely addition. The hotel itself is a bit dated, but very clean and the breakfast, though basic, was good enough. The staff were lovely at check in and the bar staff were accommodating. The restaurant by the pool served lovely food and drinks. The pool area isn’t great, grassy/muddy area, uncomfortable loungers and it’s open to the public so LOTS of families, very busy area. I think we probably could have worked this out if we dug deeper when we booked so not a complaint as such, just a warning for couples who want to relax in the future! Really short walk to Anacapri, and a great free port shuttle service. Overall we enjoyed our stay!
by A verified traveler
Posted 10 Oct 2023
A beautiful hotel in a wonderful location
by A verified traveler
Posted 7 Oct 2023
Beautiful!!
by A verified traveler
Posted 13 Sep 2023 on Hotels
Great location, bed mattress was hard not comfortable at all.
Service was great, good included breakfast.
Needs soft topper on mattress or new comfortable mattress
by A verified traveler from London
Posted 11 Sep 2023 on Ebookers
DO NOT BOOK!
Please do not make the same mistake as I did. I read the bad reviews and I did not think it is going to be so bad. The hotel is stuck into 60’s. The state of the hotel is deplorable: cleaning is very poor, rooms are shabby and dirty and with appliances not working or a hazard of coming off the walls. Staff attitude is awful. It is going to spoil your holiday. The only good thing about the hotel that I can mention is the location, a beautiful spot in Anacapri. So please do not make the same mistake as I did and book elsewhere.
by A verified traveler
Posted 21 Aug 2023 on Hotels
