Ratings based on 973 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 May 2024
But, it is a little far from Amsterdam center, but, it's near the metro station.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024
4 out of 5
by A verified traveler

Posted 9 Jan 2024
We had a lot of luggage and needed a friend to come up to help us get it downstairs. He called me and said that they refused to let him up. This was the 4th time and all of a sudden he was forbidden. In the end he cam upstairs, it didn't even take 5 minutes. Such a crazy rule. Other than that the stay was fine. Breakfast is 17.50 Euro, but we found a great workaround. We walked 300m to Ikea and had a great breakfast 16 Euro for 2 people with salmon and omelet, all the coffee or cappuccino we wanted and extra water for the day. The walk to the Metro is also not bad at all.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 19 Nov 2023
Loved our stay. Decent rooms, good housekeeping and staff are very nice.
5 out of 5
by A verified traveler

Posted 15 Nov 2023
The room is clean. Bathroom is excellent. Shower is hot and has very nice water pressure. The mattress is firm and made for a wonderful night's sleep.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2023 on Hotels
3 out of 5
by A verified traveler

Not what I expected.

Posted 7 Nov 2023 on Hotels
My stay at Ozo was okay. Upon arrival I asked to check in early and was charged $20 euros extra. While I was checking out, a couple was checking in, they were charge only $10 euros extra, not sure why I was charged $20. It would have been nice to have a microwave in my room. I went downstairs to asked for some ice or where is location of the ice machine. I was told that they weren't allowed to give out ice. Somewhat disappointed. I will not be staying here again. I was booked for 4 nights but left a day earlier. Aside from that it is located closed to the metro and the arena but was great.