Ratings based on 975 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
After a long day of traveling, Yourek was very friendly and efficient at the front desk and we were able to get checked in and to our room quickly. Room was very clean and comfortable. We appreciate having a restaurant/bar in the lobby and a regular shuttle service (complimentary) to get us back to the airport in the morning.
Comment from Hotel Management
24 May 2024 by Team Ibis Styles, Hotel Management
Dear, Thank you for your wonderful review. We're delighted to hear that Yoreck provided you with friendly and efficient service, making your check-in process quick and easy after a long day of traveling. It's great to know that you found your room clean and comfortable.We’re glad you appreciated our lobby restaurant and bar, as well as the shuttle service to the airport. We look forward to welcoming you back soon!Kind regards, Team Ibis Styles.
by A verified traveler from Maple Ridge
Posted 22 May 2024
Good hotel for one night before another flight. Small room for 3 adults but it worked.
Comment from Hotel Management
24 May 2024 by Team Ibis Styles, Hotel Management
Dear, Thank you for your review. We're glad to hear that our hotel was a good choice for your short stay before your next flight. While we understand that the room was a bit small for three adults, we're pleased it still met your needs.We hope to welcome you back for another stay in the future.Kind regards, Team Ibis Styles.
by A verified traveler
Posted 22 May 2024
Shuttle from and to airport is a great benefit. Restaurant was very good and prices not outrageous.
Comment from Hotel Management
24 May 2024 by Team Ibis Styles, Hotel Management
Dear Pam, Thank you for your kind review. We're pleased to hear that you enjoyed our shuttle service to and from the airport. It's also wonderful to know that you had a positive experience at our restaurant and found the prices reasonable.We look forward to welcoming you back soon!Kind regards, Team Ibis Styles.
by A verified traveler
Posted 18 May 2024
Although it is right next to airport, it is still very quiet. Very nice helpful staff. They helped us get our boarding passes.
Comment from Hotel Management
20 May 2024 by Team Ibis Styles, Hotel Management
Dear Cynthia, Thank you so much for this wonderful review. I am very happy to read you enjoyed your stay in our hotel and had a good time in the city of Amsterdam.
by A verified traveler
Posted 17 May 2024
bathroom light over sink not working. Toilet seat loose and almost falling off.
Comment from Hotel Management
19 May 2024 by Team Ibis Styles, Hotel Management
Dear, Thank you for your feedback. We apologize for the issues you encountered with the bathroom light and toilet seat. This is certainly not the standard we aim to provide our guests.Please be assured that we have addressed these maintenance concerns with our team. We appreciate you bringing this to our attention and hope to provide you with a more comfortable stay in the future.Thank you for staying with us and sharing your experience.Kind regards, Team Ibis Styles
by A verified traveler
Posted 17 May 2024
The bathroom need to be upgrade since the water from the shower flooded all over the floor.
Comment from Hotel Management
19 May 2024 by Team Ibis Styles, Hotel Management
Dear, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the bathroom. Your comfort is our priority, and we regret that we fell short in this instance.We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.Thank you for staying with us and sharing your thoughts.Kind regards, Team Ibis Styles
by A verified traveler
Posted 13 May 2024
Beautiful lounge and lobby. Room and common areas also very nicely decorated. Very convenient shuttle from airport.
Comment from Hotel Management
14 May 2024 by Team Ibis Styles, Hotel Management
Dear Denica, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.
by A verified traveler
Posted 10 May 2024
I want to be honest on this review. The property is a good location but I really did not like that the 5:20am shuttle never showed up and had to buy a taxi when the clock hit 5:50am. The one person at the front said wait five more minutes and if it’s not here call a taxi. That’s great and another 20 euros I had to spend. Other then the the room was fine but the safe did not work and the person said they could not fix it today so they offered to lock our passports in the lobby which I did not want to do either. The shuttle is the real reason for this review though.
Comment from Hotel Management
14 May 2024 by Team Ibis Styles, Hotel Management
Dear Jake, Regarding the shuttle bus, we are truly sorry for the experience. We are sharing your comments with the company and solving the shuttle problems. I would like to offer my sincere apologies for the inconvenience caused. I am truly sorry to read that you had some difficulties with our shuttle.
by A verified traveler
Posted 10 May 2024
Free shuttle from the airport and back to the airport. The shuttle runs all day and night.
Comment from Hotel Management
14 May 2024 by Team Ibis Styles, Hotel Management
Dear Evelina, We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.
by A verified traveler
Posted 9 May 2024
Ibis shuttle from the airport left us at the wrong Ibis hotel location and we had to wait for forty five minutes for 40 minute return ride.
Comment from Hotel Management
14 May 2024 by Team Ibis Styles, Hotel Management
Dear Francis, Regarding the shuttle bus, we are truly sorry for the experience. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Our shuttle runs every 40 minutes, and takes 20 minutes ride from the hotel to the Airport. From one hotel to another, it takes 10 minutes. The shuttle service works for the 3 Ibis Hotels (Schiphol, Budget and Styles) and the driver announces the name of the hotel at every stop. Thank you for taking the time to share your recent experience at the Ibis Styles Aiport hotel with us.
