Ratings based on 980 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Hilal Kocatepe - Operations Supervisor, Hotel Management
Beste Heena,Hartelijk dank voor deze uitstekende score!Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Tot weerziens.Hilal Kocatepe - Operations Supervisor
by A verified traveler
Posted 19 Apr 2024
Easy transit to the city center
Comment from Hotel Management
20 Apr 2024 by Hilal Kocatepe - Operations Supervisor, Hotel Management
Dear Trevor,Thank you for such a great review.It's great to know you had an enjoyable stay and appreciated our convenient location, an ideal starting point for visiting the city using the transport options on our doorstep.We look forward to a return visit from you in the future.Best wishes,Hilal Kocatepe - Operations Supervisor
by A verified traveler
Posted 25 Mar 2024
Rather than staying in Amsterdam city centre this trip I tried the Ibis, about five kilometres out. The room was very clean, comfortable and functional. The staff are amazing looking after all my requests. The bus transportation is excellent leaving from across the street every fifteen minutes ( a little longer at times in the weekend) then only a fifteen minute ride to Amsterdam Centraal. On the return trip the bus stops right in front
Comment from Hotel Management
26 Mar 2024 by Hilal Kocatepe - Operations Supervisor, Hotel Management
Dear Kim,Thank you for sharing your opinion of your stay with us.We are happy that you found our location to be so convenient. The satisfaction of our guests during their stay is very gratifying and we are delighted to hear that your time with us was so enjoyable.We look forward to the opportunity to welcome you back for another memorable stay. Warm regards,Hilal Kocatepe - Operations Supervisor
by A verified traveler
Posted 11 Feb 2024
A no-frills hotel, that provided a clean room and basic amenities during our stay. Public transport was close by and easy to access. No complaints. Thank you
Comment from Hotel Management
11 Feb 2024 by Hilal Kocatepe - Operations Supervisor, Hotel Management
Dear Luke,Thanks for taking the time to share your views of your stay at our hotel.We are grateful to you for mentioning the high standards that we set ourselves and would like to believe that we provide all the necessary amenities for a comfortable stay.We look forward to welcoming you back in the future.Best wishes,Hilal Kocatepe - Operations Supervisor
by A verified traveler
Posted 30 Dec 2023
Comment from Hotel Management
14 Jan 2024 by Hilal Kocatepe - Operations Supervisor, Hotel Management
Beste Victor, Hartelijke dank voor deze enthousiaste beoordeling.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Hopelijk tot ziens,Hilal Kocatepe - Operations Supervisor
by A verified traveler
Posted 27 Dec 2023
The staff was very helpful and I would stay again
Comment from Hotel Management
14 Jan 2024 by Hilal Kocatepe - Operations Supervisor, Hotel Management
Dear Guest,Thank you for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Hilal Kocatepe - Operations Supervisor
by A verified traveler
Decent.
Posted 4 Dec 2023 on HotelsDecent location on outskirts of centre, easy no.22 bus to central station from outside or metro from nearby station. No tea and coffee making facilities in room a bit of a let down but otherwise all good.
Comment from Hotel Management
6 Dec 2023 by Colin van Vliet, Operations Manager, Hotel Management
Dear Les,We thank you for taking the time to share your feedback about your recent stay.We're pleased to hear that you found our location convenient for accessing the city center via the no.22 bus and metro. We regret to hear that the absence of tea and coffee making facilities in your room did not meet your expectations. Our business rooms do include these amenities for future reference. It's wonderful to know that the overall cleanliness and condition of our hotel contributed to a positive stay for you.We hope to have the opportunity to welcome you and your wife back in the future for an even better experience. Kind regards,Colin van Vliet, Operations Manager
by A verified traveler from bucharest
Posted 2 Dec 2023
Good for value and decent access to public transportation metro and bus and u can go all over.. Staff are very helpful
Comment from Hotel Management
6 Dec 2023 by Colin van Vliet, Operations Manager, Hotel Management
Dear Ahmad Fuad,Thank you very much for this positive review.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.We look forward to welcoming you back on a future occasion. Best wishes,Colin van Vliet, Operations Manager
by A verified traveler
Posted 28 Nov 2023
Comment from Hotel Management
21 Dec 2023 by Colin van Vliet, Operations Manager, Hotel Management
Beste gast,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We hopen u in de toekomst opnieuw te mogen verwelkomen.Colin van Vliet, Operations Manager
by A verified traveler from Canvey Island
Posted 12 Nov 2023
Staff weren’t very Informative to assist with first time Amsterdam travellers that didn’t understand the subway/bus routes. They just pointed to the bus stops.
The hotel itself was bland and lacked necessities like extra towels and pillows. The room was freezing cold with no extra blankets or heating. Wasn’t surprised by this as we didn’t pay a lot but lacking the bare minimum was disappointing.
Comment from Hotel Management
20 Nov 2023 by Colin van Vliet, Operations Manager, Hotel Management
Dear Jamie,Thank you for taking the time to share your review.We regret to hear about the challenges you faced during your stay, including the service from our staff and the temperature in your room. Our team strives to provide comprehensive guidance to all our guests, especially those unfamiliar with the local area, and we apologize if we fell short in delivering this service to you. We understand the importance of a warm and comfortable room, especially after a day out in the city. While our rooms are equipped with air conditioning and double/triple-glazed windows to ensure a comfortable climate, we apologize if the temperature did not meet your expectations. We have taken note of your comments on the necessity for additional towels and pillows and will look into improving the availability of these items to enhance our guest experience.Rest assured, we are committed to providing a comfortable and enjoyable stay for all our guests. We value your feedback as it helps us to improve our services and ensure that future stays are up to the high standards we aim to achieve.We hope to have the opportunity to welcome you back for a more pleasant experience in the future,Colin van Vliet, Operations Manager
