Ratings based on 760 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
This was a very centrally located property. It’s a very small boutique hotel with a very friendly and helpful staff
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
21 May 2024 by Alp, Hotel Management
Dear Alan,Thank you for sharing your score.We hope to host you once again in the future and provide a better experience.Warm regards,Team Alexander
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
21 May 2024 by Alp, Hotel Management
Dear Nelson,Thank you for sharing your score.We hope to host you once again in the future and provide a better experience.Warm regards,Team Alexander
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
30 Mar 2024 by Alperen, Hotel Management
Dear Jasmine,Thank you for your time to give us an excellent score!We hope to welcome you back in the future.Warmest regards,Team Alexander
by A verified traveler
Posted 15 Feb 2024
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Comment from Hotel Management
10 Mar 2024 by Alp, Hotel Management
Dear Philip,Thank you so much for taking your time to share your feedback!We hope to welcome you back in the future for an even better stay.Front DeskHotel Alexander
by A verified traveler
Posted 13 Feb 2024
Comment from Hotel Management
10 Mar 2024 by Alp, Hotel Management
Dear Chloe,Thank you for taking the time to share your excellent score with us. We hope to welcome you back in the future.Front DeskHotel Alexander
by A verified traveler
Great location and staff, poor room
Posted 28 Jan 2024 on HotelsHotel staff lovely, very friendly. Location great, very close to good public transport links to city centre and airport.
Unfortunately the room wasn't great - quite dated overall, missing some modern conveniences (e.g. no power sockets next to the bed for charging devices, no in room thermostat), but the main things were 1) the windows which were incredibly draughty and let in almost all of the street noise which disturbed our sleep quite badly, and 2) the shower over the bath which I could not stand up fully in without hitting my head (I'm 185cm)
Comment from Hotel Management
10 Mar 2024 by Alp, Hotel Management
Dear James,Thank you for sharing your experience with us. We truly appreciate your feedback and are grateful for your kind words about our staff and location.It's disheartening to hear that your room didn't meet your expectations. We understand the importance of modern conveniences and apologize for any inconvenience caused by the lack of power sockets near the bed and an in-room thermostat. Rest assured, we're taking note of your comments to improve our facilities.Regarding the windows and the height of the shower, we apologize for any discomfort they caused. We strive to provide a comfortable environment for all our guests, and we regret falling short in this instance.We hope you'll consider giving us another chance to exceed your expectations on your next visit to Amsterdam.Warm regards,Front DeskHotel Alexander
by A verified traveler
Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
24 Jan 2024 by Alp, Hotel Management
Dear guest,Thank you for leaving a feedback with a perfect score.We look forward to welcoming you again in the near future.Best regards,Team Alexander
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
24 Jan 2024 by Alp, Hotel Management
Dear Fan,Thank you for leaving a feedback with a perfect score.We look forward to welcoming you again in the near future.Best regards,Team Alexander
by A verified traveler from Wilkes Barre
Posted 14 Dec 2023
It was a great hotel with an amazing staff. Its easily walkable for almost anywhere
Comment from Hotel Management
24 Jan 2024 by Alp, Hotel Management
Dear Robert,Thank you for taking the time to share your experience. We're pleased to hear that you enjoyed your stay at our hotel and appreciated the service provided by our staff. It's wonderful to know that our convenient location added to the overall positive experience. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Team Alexander
