Ratings based on 154 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Hotel
Posted 14 Nov 2021 on HotelsNice hotel although expensive to park and the restaurant was very limited.
by A verified traveler from London
Posted 23 Feb 2020
It was very peaceful. The staff were very nice and overall it was pleasant
by A verified traveler
Cold night in Amsterdam
Posted 11 Jan 2020 on HotelsOverall a very nice hotel. Nice rooms, friendly staff and good breakfast. However the heating in my room did not work, even after changing rooms. The rooms were freezing at night.
by A verified traveler
Posted 22 Nov 2019
Without doubt the major disappointment was the pathetic shower would have been better served by using one of the plastic cups they provide and pouring water on myself. Nice location and restaurant very difficult to get a drinks at the bar
Comment from Hotel Management
9 Dec 2019 by Gr8, Hotel Management
Thank you for your feedback, probably there was a problem with the water pressure. We are going to check it!
by A verified traveler from London
Posted 21 Nov 2019
Quirky check in process and the breakfast was nice. On the final day there was no.hot water so i had to shower in freezing cold water.
Comment from Hotel Management
9 Dec 2019 by Gr8, Hotel Management
Our apologies for the inconvenience, there was a heater problem....
by A verified traveler from Surrey
Posted 19 Nov 2019
The hotel is very attractive and modern. It has a good dining facility with a wide choice of food. Staff were friendly and explained how to get into Amsterdam and booked our taxi back to the airport.
The hotel is a lot further away from the centre of Asterdam than the website suggests - a €40 min taxi journey or tram from the very end of the line. The hotel also had no hot water one morning with no apology or explanation from staff. There were coffee machines but they did not work.
Comment from Hotel Management
9 Dec 2019 by Gr8, Hotel Management
I'm very sorry our staff didn't apologize for the inconvenience. Unfortunately we had a problem with our heating. Still our apologies!
by A verified traveler
Posted 13 Nov 2019 on Hotels
by A verified traveler
Posted 11 Nov 2019 on Hotels
by A verified traveler
Posted 11 Nov 2019
It was very clean and quite, staff would help us when needed but wasn’t very many people around to ask anything.
The menus to eat where rubbish wasn’t much on them was starving at dinner so ordered dominos.
They key card to get in to the rooms was a joke we got locked out of our room every time we left and they wasn’t carded they gave us it was a bit of paper with a bar code on that never worked for us. Highly annoying and rubbish system.
The staff was nice the rooms where lovely but wouldn’t stay again because lack of food and staff presence.
Comment from Hotel Management
19 Nov 2019 by Gr8, Hotel Management
A pity you didn't like La Place Restaurant, we will discuss your feedback.
by A verified traveler
Posted 5 Nov 2019
Comment from Hotel Management
11 Nov 2019 by Gr8, Hotel Management
Thanks for your Gr8 feedback!
