Ratings based on 7 Verified Reviews

3.0 out of 5
100% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 Jan 2024
Basic hotel with minimal amenities, but clean. Excellent location: only a few minutes to the Golden Temple and its surrounding shopping district.
1 out of 5
by A verified traveler

Dreadful experience

Posted 28 Dec 2023 on Hotels
The facility was very dirty. They gave us used, unwashed bedding with stains and refused to change it with clean bedding. There was no hot water available and room was freezing. The place was loud and around the entrance to hotel, the are smelled on urine.
1 out of 5
by A verified traveler

Posted 8 Dec 2022
Noisy room/location; poor ventilation; Dark/windowless
4 out of 5
by A verified traveler

Excellent location close to Golden Temple

Posted 28 Dec 2018 on Hotels
Very good location of the hotel by the Golden Temple. Improvement points: very noisy during night, due to staff going up and down the stairs and talking loudly. Also, water not included in the hotel price.
Comment from Hotel Management
2 Jan 2019 by Shoaib Ansari, Hotel Management
Dear Ana , Greetings..!!! from Hotel Urban Galaxy , Amritsar, Dear Guest Thanks for choosing Hotel Urban Galaxy As per your preferred destination in Amritsar and also Thanks for sharing your valuable & Humble feedback, That Improvement Points your suggest us and mention in your review we will defiantly do that and we are working on that , we are going to make room soundproof & 1 water bottle will be complimentary per day from now for all Guest ,we are glad to know that you had a good time & some of the Beautiful Memories with us , your satisfaction is our main motive ,we would love to welcome you back when your travel plans for next visit to the Holy City of Amritsar... Thanks And Regards.....
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2022
5 out of 5
by A verified traveler

Posted 26 Apr 2019 on Hotels
Très bon emplacement pour visiter le temple d'or ( à 5 minutes pied). Très bon accueil, la jeune femme de la réception nous a bien aidé pour louer une voiture pour aller à la frontière et pour la gare. Nous avons demander à l'hôte de venir nous chercher à la gare et c'était parfait.
Comment from Hotel Management
29 Apr 2019 by Team Urban Galaxy, Hotel Management
Dear Marie, Greetings..!!! from Hotel Urban Galaxy, Amritsar, Dear Guest Thanks for choosing Hotel Urban Galaxy As per your preferred destination in Amritsar and also Thanks for sharing your valuable & Humble feedback, we are glad to know that you had a good time & some of the Beautiful Memories with us , your satisfaction is our main motive, we are always trying to give you our best service & Hospitality with our best teamwork, we would love to welcome you back when your travel plans for next visit to the Holy City of Amritsar... Thanks And Regards.....
4 out of 5
by A verified traveler

快適に過ごせました

Posted 24 Sep 2018 on Hotels
黄金寺院に歩いて5分程度で行けます。立地は抜群です。 ただ周りは全体的にがやがやしているエリアで、その中でも少し裏道に1つ入った所にあり最初は迷いました。 ホテルは綺麗で快適です。エアコンはついており、リモコンもありましたが、なぜが作動せず。 ただしファンが強力だったので問題ありませんでした。
Comment from Hotel Management
2 Oct 2018 by Manager , Hotel Management
Dear Guest , Greetings..!!! from Hotel Urban Galaxy , Amritsar, Dear Guest Thanks for choosing Hotel Urban Galaxy As per your preferred destination in Amritsar and also Thanks for sharing your valuable & Humble feedback, we are glad to know that you had a good time & some of the Beautiful Memories with us , your satisfaction is our main motive ,we would love to welcome you back when your travel plans for next visit to the Holy City of Amritsar... Thanks And Regards.....