Ratings based on 14 Verified Reviews
2.0 Room cleanliness
2.6 Service & staff
2.2 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mumbai
Posted 16 Nov 2018
Hotel is quite close to golden temple which is big plus. But hotel was not clean. Linen and pillow cover were looking so dirty that u won’t feel like sleeping on same. Credit card does not work there.
by A verified traveler
Third class hotel
Posted 9 Oct 2018 on Hotelsit was worst hotel, horrible night, dirty ......................dirty........................
by A verified traveler
Don’t waste your money
Posted 30 Jul 2018Don’t waste your money on this hotel , Nothing is worth there calling this place as hotel . And don’t believe what they show you in pictures on websites . Their all selling tools and not real stuff .
by A verified traveler from San Carlos, CA
Bait and switch
Posted 23 Dec 2017 on Orbitz
Pros: Location
Cons: Everything. But basics in understanding of customer service, cleanliness and upkeep of rooms
Location: Golden Temple, Partition Museum, Jalianwalla Bagh, Hall Market
Good location, but terrible in terms of upkeep, cleanliness and understanding of what service means. The hotel rating is definitely not a 3 star as described. The bedsheets were soiled, the bathroom uncleaned. There were no sheets and just blanket to pull over.
by A verified traveler from UK
Do not stay here!
Posted 17 Nov 2017Was greeted at the hotel by the last friendly people I've come across while in India. They did not initially have record of my booking through Expedia and made me feel like I was causing them a great inconvenience in having to find it. When I finally managed to check in, I was shown to a room, which wasn't at all clean. The water was not hot and sometimes ran black briefly, there were ants crawling over the walls and no towels were provided. There was also no duvet in the room. The staff did not seem concerned about any of this... Finding a blanket in the cupboard, I surprisingly managed to get a good night's sleep. Given the cleanliness of the room, I couldn't imagine what the kitchen might have looked like, so despite paying for breakfast with the room, I decided to go elsewhere.
by A verified traveler
Looks great on website but not in real.
Posted 31 Oct 2017 on WotifLooks great on website. But in realy it is disgusting.
Thanks
Recommended
for Everyoneby A verified traveler
EXECELLENT HOTEL..
Posted 9 Jul 2015
Pros: NEAR TO GOLDEN TEMPLE AND STAFF IS VERY HELPFUL...
Location: GOLDEN TEMPLE, JALLIANAN WALA BAGH, MCD,PIZZAHUT..A LOTS OF PLACE NEAR TO OUR HOTEL
NEAR BY GOLDEN TEMPLE ...AWESOME STAY HERE...
402 ROOM WAS BRILLIENT..NICE VIEW..5 MIN DISTANCE FOR GOLDEN TEMPLE..MEMORABLE STAY HERE..
Comment from Hotel Management
14 Dec 2016 by ASHISH ROSHAN, Hotel Management
Dear Guest, Sat Shri Akaal !!! Thanks for giving Compliment to my whole team. it will give more confidence to my team to serve every guest better. I look forward to see you more often. With Regards Robin Hotel (Hotel Manager)
by A verified traveler from west midlands
Hotel close to golden temple only a 5 minute walk.
Posted 10 Apr 2015Terrible place to stop especially for single girls or ladies. Stopped on 4th floor we were family of four . Thinking it was close to golden temple and 20 minutes to airport would be ideal hotel. We fell asleep early as we had a early flight to catch at 10.30pm we heard loud noises and realised someone was trying to break in to our room luckily my husband had the door locked from the inside too and as we started to shout we heard them run off. We rang reception and were told they come and have a look .we heard nothing after that not even a call from reception to say if all ok. To be honest it could of been the staff at hotel who have duplicate keys to the rooms. We would never ever recommend hotel robin to even our worst enemy. Stay away
Comment from Hotel Management
15 Apr 2015 by Hotel Robin, Hotel Management
Dear Guest, We regret that you have not had a great stay with us , We assure you your comments are very important for us and we will view the same very seriously and take corrective action.
Best regards
Hotel Robin (Hotel Manager)
by A verified traveler
Terrible experience
Posted 21 Jan 2015We arrived at the hotel around 11pm and were out by 8am. We regretted staying at the hotel. The bed and bedsheets were old in bad shape. The staff was unfriendly. It was a cold night and when I asked for a room heater, they said they didn't have one but will provide extra blanket. However, after 30 minutes of waiting and phone from room not working, I had to go to front desk to remind them. There was no soap in the bathroom and when asked they gave me one and hesitated when I asked for a another. I will not recommend this hotel to anyone.
Comment from Hotel Management
15 Apr 2015 by Hotel Robin, Hotel Management
Dear Guest, We regret that you have not had a great stay with us , We assure you your comments are very important for us and we will view the same very seriously and take corrective action.
Best regards
Hotel Robin (Hotel Manager)
Recommended
for Everyoneby A verified traveler from Chandigarh
NICE HOTEL WITH PROXIMITY TO THE GOLDEN TEMPLE
Posted 20 Jan 2015
Location: Near Jallianwala Bagh, Exactly opposite McDonalds....
We really had a very nice stay at hotel robin, staff is very good , lady at the reception is of very helpful nature.. very close to jallianwala bagh, golden temple and market, all eateries are available there nearby the hotel. macd, subway, dominos ... would recommnd this hotel..
Comment from Hotel Management
15 Apr 2015 by Hotel Robin, Hotel Management
Dear Guest, Sat Shri Akaal !!! Thanks for giving Compliment to my whole team. it will give more confidence to my team to serve every guest better. I look forward to see you more often.
With Regards
Robin Hotel (Hotel Manager)
