Ratings based on 408 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 24 May 2024
Excellent front desk and restaurant staff.
Hotel managers , Sunil and Lovely, excellent, friendly and very customer oriented
Comment from Hotel Management
3 Jun 2024 by Swathi Mohan, Hotel Management
Dear Riyaz, Greetings from Fairfield by Marriott Amritsar! On behalf of our entire team, we would like to express our sincere gratitude for sharing your experience during your recent stay with us. We are absolutely delighted to hear that our hotel and services surpassed your expectations. It gives us great pleasure to know that you had a wonderful time here. Our team is our most valuable asset, and we dedicate considerable effort to training them to provide exceptional service. Your kind words have been shared with them and will undoubtedly serve as a great source of motivation. Thank you for your valuable feedback. We eagerly anticipate welcoming you back to Amritsar and hope to provide an even more enhanced experience on your next visit. Warm Regards, Swathi Mohan Assistant Marketing Manager
by A verified traveler
Posted 26 Apr 2024
All good
Comment from Hotel Management
27 Apr 2024 by Swathi Mohan, Hotel Management
Dear Sukhchain, Thank you for choosing to share your experience at Fairfield by Marriott Amritsar. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We will convey your compliments to the staff. Thank you for staying at Fairfield by Marriott Amritsar, we would love to welcome you to stay with us again whenever your travel needs bring you back to Amritsar. Warm regards, Swathi Mohan Assistant Marketing Manager
by A verified traveler from Mexico City
Posted 23 Apr 2024
I want to thank all the staff at this hotel. All the time they were very kind to us, but especially to Mr. Mohit, the chef, who prepared very tasty Indian food and gave it to us as an appetizer and explained to us how it was made. Thank you all for making our stay there so pleasant. Greetings from Mexico.
Comment from Hotel Management
30 Apr 2024 by Swathi Mohan, Hotel Management
Dear Monica, Greetings from Fairfield Marriott Amritsar! On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at Fairfield by Marriott Amritsar. We are extremely delighted to note that the hotel and our services exceeded your expectations. It gives us an immense sense of satisfaction to see that you have enjoyed your time with us. Our team is our biggest asset and we take great effort to train our team to deliver excellence. Your kind words of appreciation have been shared with our team for whom it will be a tremendous source of inspiration.Thank you for sharing your valuable feedback. We look forward to welcoming you again whenever your travel needs bring you back to Amritsar for a much improved experience. Warm Regards, Swathi Mohan Assistant Marketing Manager
by A verified traveler
Posted 10 Apr 2024
Good
Comment from Hotel Management
22 Apr 2024 by Swathi Mohan, Hotel Management
Dear Sukhchain, Thank you for choosing to share your experience at Fairfield by Marriott Amritsar. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We will convey your compliments to the staff. Thank you for staying at Fairfield by Marriott Amritsar, we would love to welcome you to stay with us again whenever your travel needs bring you back to Amritsar. Warm regards, Swathi Mohan, Assistant Marketing Manager.
by A verified traveler
Posted 1 Apr 2024
Great staff.
Comment from Hotel Management
3 Apr 2024 by Swathi Mohan, Hotel Management
Dear Prevesh, Thank you for choosing to share your experience at Fairfield by Marriott Amritsar. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We will convey your compliments to the staff. Thank you for staying at Fairfield by Marriott Amritsar, we would love to welcome you to stay with us again whenever your travel needs bring you back to Amritsar. Warm regards, Swathi Mohan, Assistant Marketing Manager.
by A verified traveler
Posted 20 Mar 2024 on Hotels
by A verified traveler
Acceptable Stay
Posted 19 Mar 2024 on HotelsShort Stay..only overnight. Checked in at 9pm the staff at the counter seemed little inexperienced, however the check out staff was very smooth.
Had to change different room than assinged as the room had foul smell and was very small in size and also the bathroom in all the rooms are very small. The rooms don't like the pictures posted online . Also didn't feel like a true Marriot Hotel. Felt like a normal hotel building having Marriot Name and Management.
Comment from Hotel Management
21 Mar 2024 by Swathi Mohan, Hotel Management
Dear Ashutosh,Thank you for choosing to share your experience of stay at the Fairfield by Marriott Amritsar.We apologize for the inconvenience that you had at the Hotel during your stay and appreciate you bringing it to our attention. We will share this message appropriately within the team and address the matters.Once again, thank you for providing feedback that will ultimately help improve our procedures and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to Amritsar so that we can provide you with a better experience that not only gets met, but exceeds your expectations.Warm Regards,Swathi MohanAssistant Marketing Manager
by A verified traveler
Posted 15 Mar 2024 on Hotels
by A verified traveler
Posted 7 Mar 2024
Good staff
Comment from Hotel Management
18 Mar 2024 by Swathi Mohan, Hotel Management
Dear Ranbir, Thank you for choosing to share your experience at Fairfield by Marriott Amritsar. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We will convey your compliments to the staff. Thank you for staying at Fairfield by Marriott Amritsar, we would love to welcome you to stay with us again whenever your travel needs bring you back to Amritsar. Warm regards, Swathi Mohan, Assistant Marketing Manager.
by A verified traveler
Food & Service is too notch
Posted 5 Mar 2024 on HotelsExcellent service, awesome buffet. Really nice stay. Will visit again.
Comment from Hotel Management
7 Mar 2024 by Swathi Mohan, Hotel Management
Dear Sandeep, Thank you for sharing your experience at the Fairfield by Marriott Amritsar. We are glad that you had a great time with us and are delighted to know that you enjoyed our hospitality. It was indeed our pleasure having you with us. We are looking forward to welcoming you again, soon. Warm Regards,Swathi MohanAssistant Marketing Manager
