Ratings based on 75 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
We were celebrating our wedding night.
It was nice of the hotel to add some balloons, chocolates and flowers.
The property is fairly new, but doesn’t feel like it in some instances.
by A verified traveler
Posted 26 Apr 2024
Excellent
by A verified traveler from Abu Dhabi
Posted 24 Apr 2024
Impeccable service from the staff. Hotel was very clean and well maintained.
Of particular note is the friendly bartender Ahmad who took the time to explain to me the story behind St Regis hotels, what the golden mural behind the bar represented. I was thoroughly entertained, so a big thank you to him. He is an asset.
by A verified traveler
Posted 19 Feb 2024
We had to change rooms due to first one being dirty. The second room was very nice.
by A verified traveler
Posted 12 Feb 2024
The hotel staff are excellent 6 star for sure
by A verified traveler from Old Westbury
Posted 6 Feb 2024
Amazing team. They made me feel so comfortable and completely at home
by A verified traveler
Posted 16 Jan 2024 on Hotels
Very nice
by A verified traveler
Posted 3 Jan 2024
The staff was amazing by all meanings, very friendly, and helpful.
Definitely I will book in this hotel again for future visits.
by A verified traveler from Salwa
Posted 22 Dec 2023
Beautiful Hotel and even more beautiful service!
Staff are extremely friendly, very polite and willing to go the extra mile to make your experience unique.
Shout-out to Aseel from Mercado restaurant, Mahdi from the butler service and Firas Seyhoun.
by A verified traveler from Clermont
Posted 10 Nov 2023
The property is beautiful, clean and smells wonderful. The staff is outstanding.
Our first day at breakfast, we felt ignored and mentioned how we felt to one of the servers. Although it was a buffet breakfast, someone still had to serves us coffee/tea/juice etc. No one made eye contact with us. We were trying to get their attention without calling out loudly for "more coffee please!"
But that wasn't a big issue. The weird part happened after that.. The female who greets you at the dining room entrance and a gentleman, whom we assume is the manager came to us with 2 paper cups of coffee and written in red, on the cup, was an apology for the inconvenience.... just weird.
