Ratings based on 399 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Rooms need renovation old carpet and bathrooms
No coffee in room
Comment from Hotel Management
15 Apr 2024 by Laith Naber, General Manager, Hotel Management
Dear Ali,Thank you for taking the time to share your feedback regarding your recent stay at Amman Marriott Hotel.We apologize for any inconvenience you experienced due to the condition of the rooms. Please know that your comments regarding the need for renovations, including the state of the carpets and bathrooms, have been duly noted. We continuously strive to enhance our facilities and guest experience, and your feedback will be instrumental in our ongoing improvement efforts.Regarding the absence of coffee in your room, we apologize for this oversight. Your feedback has been shared with our housekeeping team to ensure that amenities are consistently stocked and available for our guests' convenience.We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.Warm regards,Laith Naber, General Manager
by A verified traveler
Posted 5 Apr 2024
Everything was beautiful
Comment from Hotel Management
15 Apr 2024 by Laith Naber, General Manager, Hotel Management
Thank you very much for your kind review. We look forward to welcoming you back to Amman Marriott Hotel.
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
15 Apr 2024 by Laith Naber, General Manager, Hotel Management
Thank you very much for your kind review.
by A verified traveler from Bogota DC
Posted 11 Feb 2024
Hotel staff is very professional and with a hands-on attitude making your stay very amenable.
Comment from Hotel Management
13 Feb 2024 by Laith Naber, General Manager, Hotel Management
Dear Omar,Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words have been shared with the team.We look forward to welcoming you back soon.Sincerely,
by A verified traveler
Posted 11 Feb 2024
Always an enjoyable stay, staff is exceptional.
Comment from Hotel Management
13 Feb 2024 by Laith Naber, General Manager, Hotel Management
Dear Ronald,Thank you for your time in sharing your recent experience with us.I am glad to know you have noticed the level of service the team has provided to ensure you have an unforgettable experience. I have shared your comments back with the team and they are proud to have exceeded your expectations.We look forward to welcoming you back again soon!Sincerely,
by A verified traveler from Lakeland
Posted 3 Feb 2024
Very nice and cool staff plus excellent service
Comment from Hotel Management
4 Feb 2024 by Laith Naber, General Manager, Hotel Management
Dear Sammy,Thank you for taking the time to share your experience with us. We are thrilled to know that your stay with us has met your expectations, and I would like to assure you that your kind words have been shared with the team.We look forward to welcoming you back in the near future.Sincerely,
by A verified traveler from centreville
Posted 13 Jan 2024
Comment from Hotel Management
23 Jan 2024 by Laith Naber, General Manager, Hotel Management
Thank you for the amazing rating and feedback.
by A verified traveler
Posted 10 Jan 2024
Comment from Hotel Management
14 Jan 2024 by Laith Naber, General Manager, Hotel Management
Thank you for the amazing rating.
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
10 Jan 2024 by Laith Naber, General Manager, Hotel Management
Thank you for the amazing rating.
by A verified traveler
Posted 6 Nov 2023
I recommend this hotel location and brand and team
Comment from Hotel Management
6 Nov 2023 by Laith Naber, General Manager, Hotel Management
Dear Noman,Thank you for your kind words and for recognizing the efforts of our dedicated staff members. We are proud to have a team that consistently goes above and beyond to ensure our guests have a wonderful stay. Your compliments will be shared with the entire team, as it serves as a great source of motivation for us to continue providing exceptional service.We appreciate your recommendation and can't wait to welcome you back in the future.Sincerely,
