Ratings based on 991 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
The property was under renovation and it was a little hard to find where to check in. The staff was great and the rooms were clean. When their done renovating it will be a nice place pace to stay.
by A verified traveler from New Orleans
Posted 21 May 2024
Undergoing construction
Comment from Hotel Management
21 May 2024 by GM JR, Hotel Management
Dear Michael- Thank you so very much for your review, we take all feedback here both positive and negative as a learning opportunity. We thank you for your honest feedback and review. Most gratefully, Jeanne RocheFairfield Amesbury
by A verified traveler
Posted 13 May 2024
The property was being renovated.
The room was fine as was the breakfast area.
Had to use rear door to access building,as lobby was not accessible.
Not a huge inconvenience, but Expedia should have discounted-not charged full rate
Comment from Hotel Management
13 May 2024 by GM JR, Hotel Management
Good Afternoon Guest Stanley! We greatly thank you for your review and feedback. We utilize all feedback as a learning opportunity for us all. Thank you for sharing, it will get shared with the team. Greatly appreciated! Team Fairfield Amesbury
by A verified traveler
Posted 11 May 2024
No hot water.
Comment from Hotel Management
13 May 2024 by GM JR, Hotel Management
Good Afternoon Guest Leslie! We greatly thank you for your review and feedback. We utilize all feedback as a learning opportunity for us all. Thank you for sharing, it will get shared with the team. Greatly appreciated! Team Fairfield Amesbury
by A verified traveler
Posted 2 May 2024
Very clean, friendly staff would definitely stay there again
Comment from Hotel Management
5 May 2024 by GM JR, Hotel Management
Thank you so very much for the wonderful review of our wonderful hotel and team! Come back and visit us real soon! Team Fairfield Amesbury
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by GM JR, Hotel Management
Good Day Randall!Thank you for your review we appreciate any and all feedback. Gratefully, Fairfield Amesbury
by A verified traveler
Posted 27 Apr 2024
Great place!
Comment from Hotel Management
29 Apr 2024 by GM JR, Hotel Management
Dear Blaine!Thank you for your wonderful review we appreciate any and all feedback. Gratefully, Fairfield Amesbury
by A verified traveler
Posted 3 Apr 2024
We reserved three rooms. All with king size beds and a sitting area. We arrived they we're doing work on he inside of building, was a mess. We got to our rooms had 2 doubles and no sitting area. Went down to find out why. Just said sorry we don't have any. Was not thrilled with this hotel!
Comment from Hotel Management
18 Apr 2024 by GM JR, Hotel Management
Good Day David-My apologies that your experience was less than expected. We appreciate the feedback and it has been noted. Thank you for sharing. Jeanne Roche
by A verified traveler
Posted 30 Mar 2024
Under construction and not stated on website! Gym was a treadmill and elliptical in a hotel room. No ice on first floor. Lots of rooms still under construction.
Comment from Hotel Management
13 May 2024 by GM JR, Hotel Management
Good Afternoon Guest Miranda! We greatly thank you for your review and feedback. We utilize all feedback as a learning opportunity for us all. Thank you for sharing your feedback relative to the gym and our space, it will get shared with the team. Greatly appreciated! Team Fairfield Amesbury
by A verified traveler
Posted 24 Mar 2024
The property was under construction so. Not great. There were kids running up and down the halls. We were told we were not on the same floor as the kids from a hockey convention but they were running all over the hotel and messing with door handles and being crazy. The walls were paper thin and you can hear the people in the next room talking. Definitely would not recommend if you want quiet.
Comment from Hotel Management
21 May 2024 by GM JR, Hotel Management
Dear Mindy!Thank you so very much for your review, we take all feedback here both positive and negative as a learning opportunity. We thank you for your honest feedback and review. Most gratefully, Jeanne RocheFairfield Amesbury
