Ratings based on 124 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 May 2024
Superb so good in fact we've stayed another night
Comment from Hotel Management
26 May 2024 by Victorian House Team, Hotel Management
Hello Sharon, Thank you for taking your time and leaving such a nice review.We are really happy to read that you truly enjoyed your stay at the Victorian House and we were more than happy that you choose to stay with us for an extra night! We look forward to welcoming you back in the near future!Best wishes
4 out of 5
by A verified traveler

Posted 14 May 2024
Great location in Grasmere. Hotel full of character. Staff all helpful & friendly
Comment from Hotel Management
26 May 2024 by Alex, Hotel Management
Hello Janet, Thank you for taking your time and leaving a review.We are really happy to read that you enjoyed your stay at the Victorian House and that you found the staff to be helpful and friendly. We look forward to welcoming you back in the near future!Best wishes
5 out of 5
by A verified traveler

Lovely, cosy hotel

Posted 25 Jan 2024 on Hotels
Lovely warm, cosy hotel. Comfortable bed, nice breakfast and friendly staff.
Comment from Hotel Management
25 Jan 2024 by Alex, Hotel Management
Hello Faye,We're very happy to read that you enjoyed your stay at Victorian House. Your kind words have brought great delight to our team.We look forward to welcoming you back for another memorable stay in the near future Best Wishes
5 out of 5
by A verified traveler

Posted 6 Jan 2024 on Hotels
Comment from Hotel Management
25 Jan 2024 by Alex , Hotel Management
Dear Guest,Thank you for your valued feedback. We are very happy to know that you enjoyed your stay at the Victorian House.We are looking forward to welcoming you back in the near future.
5 out of 5
by A verified traveler

Good priced hotel in a great position

Posted 19 Nov 2023 on Hotels
We had a lovely stay here
Comment from Hotel Management
19 Nov 2023 by Victorian House Team, Hotel Management
Hello Stephen, Thank you for your valued response.It's wonderful to hear that you enjoyed your stay at our hotel. We hope to have the pleasure of welcoming you back in the near future.Best regards.
5 out of 5
by A verified traveler

Posted 17 Nov 2023 on Hotels
Comment from Hotel Management
18 Nov 2023 by Victorian House Team, Hotel Management
Dear guest,It's truly a delight to know you had a perfect experience at our hotel. Your rating of 10 out of 10 is greatly appreciated and speaks volumes about the service we strive to provide our guests.Thank you for your support. We look forward to welcoming you back for another wonderful stay in the future.Best wishes,
5 out of 5
by A verified traveler

Lovely stay!

Posted 5 Nov 2023 on Hotels
Really good stay! The shepherd’s hut was lovely and cosy. There is no TV in there which wasn’t a problem for us but just something to be aware of. The breakfast was excellent, as were the staff.
Comment from Hotel Management
6 Nov 2023 by Victorian House, Hotel Management
Your kind words regarding your stay at our hotel are much appreciated. It is delightful to know you found the shepherd's hut cosy and comfortable, and we are also pleased that the absence of a TV did not impact your enjoyable experience.Our staff will surely be pleased to hear your compliment about the excellent breakfast they prepared. They strive to provide the best service possible, and your positive feedback is a testament to their efforts.
4 out of 5
by A verified traveler

Posted 31 Oct 2023
Location was great, and our room was nicely furnished with a beautiful view. The bathroom was very well appointed. I didn't like that we had to reserve a specific time for breakfast.
Comment from Hotel Management
31 Oct 2023 by The Victorian House Team, Hotel Management
Hello Deborah,We would like to thank you for your valued and constructive feedback. We are really happy to hear that the design of the room and the view met your expectations. We understand your concerns about reserving a specific time for breakfast. This arrangement is part of our efforts to provide a smooth breakfast experience for all our guests. However, we value your feedback as it helps us continually refine our services.Once again, thank you for choosing to stay with us. Best wishes,
5 out of 5
by A verified traveler

Two night stay.

Posted 26 Oct 2023 on Hotels
Wonderful, friendly and helpful staff. Excellent beds.
Comment from Hotel Management
29 Oct 2023 by Victorian House, Hotel Management
Your kind words are greatly appreciated. We're delighted to hear that our team has made a positive impression on you with their friendliness and helpfulness. Our goal is always to provide top-notch service and comfort, and it pleases us to know that our efforts reflected during your visit. Your endorsement of our excellent beds is also gratifying. We believe that a good night's sleep is key to an enjoyable stay, and we're delighted that our beds contributed to this.
5 out of 5
by A verified traveler

Posted 3 Oct 2023
Best place to stay in the area. It is a Stunning property very well managed and maintained. Excellent breakfast, very helpful and polite staff. You can walk to the main market n restaurant. We are surely going to come back 🤗. They also have family rooms/ villas for large families.
Comment from Hotel Management
22 Oct 2023 by Alex, Hotel Management
Hello Mayank,Thank you for your valued and detailed feedback. Your kind words about our property and staff are truly uplifting.Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We look forward to welcoming you back soon and providing the same delightful experience. Best wishes,