Ratings based on 27 Verified Reviews

3.3 out of 5
44% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 10 Apr 2024
Hotel does no have elevators and staff do not help with your luggage…
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2024
4 out of 5
by A verified traveler

Posted 25 Sep 2023
Comment from Hotel Management
6 Nov 2023 by Nicole, Hotel Management
Gracias por preferirnos Liliana. Te esperamos pronto.
4 out of 5
by A verified traveler from Cali

Posted 3 Sep 2018
Walking distance to centro of Ambato, restaurants and shopping
Comment from Hotel Management
2 Nov 2018 by Hotel Imperial, Hotel Management
Muchas gracias, estamos para tenderle
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2018
2 out of 5
by A verified traveler from Naples Florida

Posted 2 Jul 2018
Room is small and the condition of room is not great. Mold is evident on bathroom ceiling and the walls and floor are not so clean. Noise from adjoining rooms and hallway are very easily heard.
1 out of 5
by A verified traveler

Dishonest

Posted 22 Sep 2017
Hotel is full of mold. It is old and run down. Door handles were falling off room doors. The rooms were filthy. There was no secure parking. We were unable to stay there and they refused to refund our money. I would not recommend this hotel.
3 out of 5
by A verified traveler from San José, Costa Rica

Very noisy surroundings

Posted 13 Nov 2016
Nearby church with noisy people. Uncomfortable parking and busy área.
4 out of 5
by A verified traveler

Very Good by some dust need to be cleaned

Posted 30 Sep 2016 on Hotels
I think it is fine. Good price. Good service. They allow pets, very good. Bathroom good, abundant hot water; but a extracting fun is needed. Unfortunately, they need to worry a little more on cleanliness. Some parts of the property is dusty. The good news is that this problem is easily to solve. After solving it I am sure several guests including me will rate much more higher than now. Thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from cuenca ecuador

Convenient hotel near the bus terminal.

Posted 5 Aug 2016
Pros: Proximity to bus terminal yet quiet and comfortable.
Location: The rooms were located in the back of the building so there was no traffic noise to prevent us from sleeping.
We arrived tired and weary from a long bus ride. The hotel welcomed us with tea and coffee in the lobby. Our rooms were ready and sparkling clean. We had a short but pleasant stay in Ambato.