Ratings based on 27 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
Hotel does no have elevators and staff do not help with your luggage…
by A verified traveler
Posted 3 Jan 2024
by A verified traveler
Posted 25 Sep 2023
Comment from Hotel Management
6 Nov 2023 by Nicole, Hotel Management
Gracias por preferirnos Liliana. Te esperamos pronto.
by A verified traveler from Cali
Posted 3 Sep 2018
Walking distance to centro of Ambato, restaurants and shopping
Comment from Hotel Management
2 Nov 2018 by Hotel Imperial, Hotel Management
Muchas gracias, estamos para tenderle
by A verified traveler
Posted 18 Aug 2018
by A verified traveler from Naples Florida
Posted 2 Jul 2018
Room is small and the condition of room is not great. Mold is evident on bathroom ceiling and the walls and floor are not so clean. Noise from adjoining rooms and hallway are very easily heard.
by A verified traveler
Dishonest
Posted 22 Sep 2017Hotel is full of mold. It is old and run down. Door handles were falling off room doors. The rooms were filthy. There was no secure parking. We were unable to stay there and they refused to refund our money. I would not recommend this hotel.
by A verified traveler from San José, Costa Rica
Very noisy surroundings
Posted 13 Nov 2016Nearby church with noisy people. Uncomfortable parking and busy área.
by A verified traveler
Very Good by some dust need to be cleaned
Posted 30 Sep 2016 on HotelsI think it is fine. Good price. Good service. They allow pets, very good. Bathroom good, abundant hot water; but a extracting fun is needed. Unfortunately, they need to worry a little more on cleanliness. Some parts of the property is dusty. The good news is that this problem is easily to solve. After solving it I am sure several guests including me will rate much more higher than now. Thanks
Recommended
for Everyoneby A verified traveler from cuenca ecuador
Convenient hotel near the bus terminal.
Posted 5 Aug 2016
Pros: Proximity to bus terminal yet quiet and comfortable.
Location: The rooms were located in the back of the building so there was no traffic noise to prevent us from sleeping.
We arrived tired and weary from a long bus ride. The hotel welcomed us with tea and coffee in the lobby. Our rooms were ready and sparkling clean. We had a short but pleasant stay in Ambato.