Ratings based on 989 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
The front desk was very helpful and friendly
by A verified traveler
Posted 24 May 2024
1st time we’ve stayed at Springhill Suites, and if others are similar to this one, we’ll definitely start staying in them more. Thank you!
by A verified traveler
Posted 20 May 2024
This is our second time around staying here in the span of 3 years. Absolutely love it. Super clean and spacious rooms. Everybody is super friendly but Eric was the best! Family of 5 (with 2 under 2). Highly recommend! Will continue to come back.
by A verified traveler
Posted 19 May 2024
Checkin was great. Room was nice. Breakfast there were no clean tables. I cleaned our tables so my children wouldn’t have to eat on a dirty table. Breakfast was mediocre. The lady that was limping at breakfast was nice however I watched her empty the garbage can wearing the same gloves she served food with. After she was done emptying the trash she then walked over to the front desk and brought back a box of fruit and began setting the apples and bananas out for people to eat. She never changed her gloves. She continued serving and touching the plasticware with the same gloves that she used to empty the garbage. We were in rm 222 & the room needs dusting, ceiling & the bathroom mirror and baseboards. My main problem was with the housekeeping. She watched my family take our things but we were not checked out yet nor did we tell her we were checking out. She saw me and my son come back to the room. My husband went back to the room to retrieve my phone and the cleaning lady had my phone and said she found them in the sheets. I then went back to the room to use the bathroom and she was in our room at 10:17 am. I told her we were not checked but she lied and said my husband told her we were checked out, prior to him coming back up she was already in our room so again she lied. If checkout is at noon why is your housekeeper in my room. She was Caucasian and maybe with blonde or light colored hair. I wouldn’t recommend this place unsanitary conditions & untrustworthy housekeeping.
by A verified traveler from Tuttle
Posted 12 May 2024
We stayed in the suite with 2 queen beds and the room was very clean and roomy. Eric at the front desk was very nice. We would definitely stay there again
by A verified traveler
Posted 5 May 2024
Excellent
by A verified traveler
Posted 19 Apr 2024
Great for a family of 5
by A verified traveler from Lake Havasu City
Posted 19 Apr 2024
Good, big room. Quiet a/c. Good beds. 2 Steakhouses right next door.
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 8 Apr 2024
4 stars for cleanliness because room wasn’t cleaned one of the three nights I stayed. Desk staff did everything they could to make it right and even offered to make the bed! I really anppre that! Otherwise all good.
