Ratings based on 132 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
It was exactly as described: clean, quiet, and well appointed. We felt very comfortable.
Comment from Hotel Management
11 Jun 2024 by The Guest Relations Team, Hotel Management
Hi Lorraine,Thank you for taking the time to leave a review about us, we are happy to hear that you are all in all satisfied with your stay. We hope your next visit is just around the corner!
by A verified traveler
Posted 2 May 2024
The place was clean and in a safe neighbourhood. Very close to the metro station and I was able to get to the city centre or the airport in 15 minutes. I arrived early morning and I was able to check in early which was so nice! Appreciated having the washer and dryer to do my laundry. The reception was also very responsive at all times of the day. Would absolutely stay here again. Just a quick note that the smaller units are located on the ground floor and close to the street - the front doors are glass with just a curtain you can draw so people can't exactly look in but I did feel a little more privacy would have been nice.
Comment from Hotel Management
3 May 2024 by Guest Relations Team, Hotel Management
Hi Charlotte! Thank you so much for taking the time to give us a review. We're looking forward to your next stay with us soon!
by A verified traveler from Carlsbad
Posted 20 Oct 2023
Felt defrauded. Pictures on Expedia are not what you get. Classic bait and switch. CPH is an amazing city; but this scam took away a lot from the experience.
Comment from Hotel Management
20 Oct 2023 by Plamena, Hotel Management
Dear SamuelWe are really sorry that your experience was not optimal. We have explained to you in previous messages that the photos you saw online are the cover photo of the property and it does not necessary represent the apartment type that you booked for. We have done our best to resolve any occurring issue during your stay and have proactively reached out to you in order to assure that you have a comfortable enough experience.We are sorry to hear that you still feel disappointed.
by A verified traveler
Posted 13 Oct 2023
-Had a difficulty to find and access the room.
-Room is spacious and clean.
-It is not far to walk to the subway station
Comment from Hotel Management
14 Oct 2023 by Guest Relations Team, Hotel Management
Hello Lina, Thank you for your review and for choosing our property. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest!
by A verified traveler from New York
Posted 11 Oct 2023
The place was in a great location near transportation. I loved the area and all of the accommodations that the place has. I loved the communication response in letting us know everything up to date. The quick response made me fell safe and that I was not in a new place alone.
Comment from Hotel Management
11 Oct 2023 by Plamena, Hotel Management
Dear BrendolinThank you very much for your positive review! We are glad to hear that we met your expectations and that you are enjoying your stay. Ensuring our guests feel safe and well-informed is a top priority for us, so we're delighted to know that our communication efforts made you feel at ease. Please do not hesitate to reach out if you need any assistance during your stay!
by A verified traveler
Posted 9 Oct 2023
Comfortable stay and responsive hosts. Construction nearby was a disruption in the mornings.
Comment from Hotel Management
9 Oct 2023 by Plamena, Hotel Management
Dear MatthewThank you so much for taking the time to leave us a review! We're thrilled to hear that you have a comfortable stay and found our hosts to be responsive. Providing a great guest experience is our top priority, and your positive feedback is very much appreciated.We apologize for any inconvenience caused by the nearby construction. We understand how disruptions in the mornings can be frustrating, and we appreciate your understanding during your stay.
by A verified traveler from New York
Posted 30 Sep 2023
Beautiful area. Close to public transportation and grocery store. Everything needed in an apartment. Great communication with the staff every step of the way. Plan to go back.
Comment from Hotel Management
1 Oct 2023 by Guest Relations Team, Hotel Management
Hi Brendolin! We are pleased to know that our team was able to help you with what you needed and that our location and apartment suited you. We hope to welcome you back another time!
by A verified traveler
Posted 18 Sep 2023
Was great to have access to the washer and dryer in this modern unit! Short walk to transportation, no transfers to get to/from the airport. Kitchenette and nearby grocery allowed for quick breakfasts and night snacks. Short ride to the central sightseeing areas. Heated floor in the bathroom was a bonus. Very nice stay for a busy sightseeing trip to Copenhagen.
Comment from Hotel Management
18 Sep 2023 by Guest Relations Team, Hotel Management
Hello Marnie! Thank you very much for taking the time to review your stay! We are happy that we could make your visit here in Copenhagen worthwhile and greatly appreciate your feedback!
by A verified traveler
Posted 15 Sep 2023
Comment from Hotel Management
5 Oct 2023 by Guest Relations Team, Hotel Management
Hi Marnie! Thank you for choosing to stay with us and for your review. We look forward to welcoming you back to the hotel in the near future!
by A verified traveler from Kinnelon
Posted 18 Aug 2023
It was a little challenging to figure out how to find an entrance, but it was all good. It is very close to a metro station and the central station. It was very clean and comfortable. Thank you very much!
Comment from Hotel Management
19 Aug 2023 by Guest Relations Team, Hotel Management
Hello Yoko, Thank you for your review and for choosing our property. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest!
