Ratings based on 75 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2024
Beautiful historic property. Well maintained and full of charm.
by A verified traveler
Would pay to visit all day but not the night
Posted 8 Jun 2023 on HotelsGreat hacienda. Personnel were great, food and all was execellent. Except the room it self. Bed is uncomfortable. Rooms are screaming for an update. I understand its meant to be an old hacienda . But updating the rooms a litle would make me want to come back again. And please put a lock on the doors
by A verified traveler
Posted 3 May 2023 on Hotels
by A verified traveler
Posted 18 Jan 2023
by A verified traveler
Posted 17 Apr 2022
Everything was excellent. Would have loved to have a fitness center although there is a trail for walking/jogging.
Comment from Hotel Management
24 May 2022 by San Gabriel de las Palmas, Hotel Management
Dear Diana Thank you for your feedback, we really appreciate your time and your excellent comments, you are welcome to visit us any time. Best regards
by A verified traveler
Good place !
Posted 15 Dec 2021 on HotelsGood place, just the pool was cold and I ordered a special room with jacuzzi that couldn’t get into a hot temperature
by A verified traveler
Posted 28 Jun 2021
A wonderfully preserved historic property with modern amenities. A very relaxing and enjoyable experience. Highly recommend it. The spa was top notch.
Comment from Hotel Management
2 Jul 2021 by Revenue Manager, Hotel Management
Dear guest, thank you for your feedback, we are very glad that our spa was top notch to you, an of course your recommendation you mention, you are welcome to visit us again at any time. Best regards
by A verified traveler
Posted 14 Jun 2021
This place is just amazing, the best experience I ever had, it is just incredibly beautiful.
Comment from Hotel Management
14 Jun 2021 by Revenue Manager, Hotel Management
Dear guest, thank you for your review, we are very glad that your experience with us was the best you ever had, you are welcomo to visit us any time.
Best regards,
by A verified traveler
Fabulous
Posted 8 Feb 2021 on HotelsGreat weekend away from Mexico City. High level and friendly service, good quality of food, enormous gated area with tennis, paddle, spa, horseback riding and an amazing swimming pool. Will definitely return and can only recommend.
Comment from Hotel Management
11 Feb 2021 by Revenue Manager, Hotel Management
Dear Mr. Kent, thank you for your time writing your comments, we are glad that you have enjoyed our areas, also that you have rated our food, facilities and service as excellent, you are welcome to return to Hacienda San Gabriel de Las Palmas.
Sincerely
by A verified traveler
Posted 17 Feb 2020
