Ratings based on 7 Verified Reviews

4.3 out of 5
4.6 Room cleanliness
4.0 Service & staff
5.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 22 Oct 2023
Beautiful, quite place to relax. Very very humble and helpful staffs. Food was also very good.
5 out of 5
by A verified traveler

Beautiful home stay !!

Posted 2 Jun 2023 on Hotels
Excellent property , well maintained , very helpful staff . Excellent food . It’s nestled within a coffee estate. Beautiful. Highly recommend this place !! Pros : has all outdoor games , snooker , foose ball . Cons : has no Wi-Fi , no TV inside room , it is in a common hall . Go to enjoy a Wi-Fi free vacation . They do not let you wear outside slippers inside the home stay , the roof design though amazing has minor leaks in edges during monsoon . So please make sure to take home slippers for elderly.
4 out of 5
by A verified traveler

Posted 16 Jan 2023
Property was well furnished & stylishly decorated. But the staff with whom we were interacting was very unhelpful. We were asked to remove our footwear before we enter the house for dining. It was very uncomfortable to walk on cold floors in winter. We asked for sweet Pongal and cauliflower & potato parathas as it was our Pongal festival. We were informed rather crudely that u can have either potato or cauliflower Paratha n not both. We give only 2 items. It’s our rule! We requested for hand towels/napkins and bath mats for shower area, in our bathrooms and we were told it’s not provided. The drain of the shower area in the bathroom was clogged n water was all over the bathroom when we had bath. The Aircon and lights stopped working in the night-soon after we went to sleep and electricity was only restored in the morning. No backup! So we found the property service to be very rigid n inflexible. Plus the facilities are nothing to write home about. They are poor to say the least. A warped carrom board is kept for guests use. For the price we paid, it’s most certainly a sad property. I wouldn’t recommend it to anyone.
5 out of 5
by A verified traveler

Posted 21 Oct 2021
Quaint cottage, intricately furnished, ornate furniture, peaceful place within a coffee plantation.
2 out of 5
by A verified traveler

Posted 1 Oct 2021
The caretaker was confused as to the category of the room we had booked. He claimed that Expedia has wrong listing on the room category and tried to pass off a lower category room to us.
Comment from Hotel Management
3 Oct 2021 by Devaraj, Hotel Management
Dear Mr. Raghav, Greetings from Goldfinch Mangalore...!!!!!! Please accept my most sincere and heartfelt apologies for not being able to completely satisfy you on some aspects of your hotel experience. We have put in better systems and process to ensure repeat occurrences do not happen again. We are also upgrading some of the product aspects of the hotel based on your feedback. It is our endeavor to ensure all guests have a comfortable and satisfying experience with us, and we do understand how you must have felt on this account. Please be rest assured that due diligence on this matter has been given, and we will correct this immediately. Please do let me know if I can be of any assistance in the future, and I would very much appreciate if you give us another opportunity to ensure that we can create a near perfect experience at hotel goldfinch Mangalore on your next visit. Thanking you once again for your support and my apologies once again.
5 out of 5
by A verified traveler

Great place to UNLOCK!

Posted 27 Aug 2021 on Hotels
It was an amazing experience. Excellent location right in the midst of Coffee estate. Entire staff was courteous. Spacious Room and clean. Scrumptious food was served! Also, indoor activities were good. Thanks to Mr. Ponnanna and Chef Shankar.
Comment from Hotel Management
28 Sep 2021 by Devaraj, Hotel Management
Dear Guest, Greetings from Unlock By Goldfinch...!!!!! It has been a pleasure to host you at Unlock by Goldfinch. Thank you for choosing with us and we hope had a memorable experience. Thank you for sharing your experience. your feedback is important to us to improve our service standards and we will try to provide the expected, extended up to the mark services sooner. Request you to please promote us with your friends and family members who would like to visits Mangalore and to avail the price benefit to them.
Back to Hotel Details Showing Reviews 1 - 7 of 7