Ratings based on 296 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from colorado springs

Posted 21 May 2024
We ended up with a handicap room. The ceiling tiles were stain. The shower had very very poor water pressure and stained shower walls. The shower room’s wall was damaged. Also, the water leaked out into the bathroom floor. I am very disappointed with the condition of the room. Its quality is very poor and not up to standards! Also, the pool and hot tubs are never open for the last few years. I won’t plan staying here in the future!
4 out of 5
by A verified traveler

Posted 19 May 2024
The room smelled like backed up sewage.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2024
2 out of 5
by A verified traveler

Bring a pillow and all toiletries!

Posted 4 Mar 2024 on Hotels
I’ve stayed here before without issue, but I won’t be back. All feather pillows were flat. I would expect complimentary toiletries, so I didn’t pack any. My room had no shampoo or conditioner, so I used what was left of the shower gel to wash my hair. Couldn’t call for more pillows from the room phone because the phone had no cord. Not the standard I think of for a Hampton Inn.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Feb 2024 on Hotels
3 out of 5
by A verified traveler

Posted 4 Feb 2024
Check in a little slow but accommodating!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2023 on Hotels
3 out of 5
by A verified traveler

Neighbors dog barked and barked

Posted 12 Nov 2023 on Hotels
The staff was very nice and helpful. The breakfast was just so so. We decided to eat elsewhere. The area around the tub was mildewed. They allow pets and a big dog was barking every time it heard a sound. It was awful.