Ratings based on 26 Verified Reviews

3.9 out of 5
56% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Nov 2018
Gratitude excellent experience. Wonderful stay thank you
3 out of 5
by A verified traveler from Norwich

Heatwave and no air con

Posted 8 Aug 2017
Pros: Location is good.
Cons: Install air conditioning.
Unfortunately we arrived in a heatwave and the room had no aircon. Also a band was playing in the concert venue at the back of the hotel. They were good, and finished at about midnight, but it was loud. Location is good and area nice but hot sweaty room overshadowed everything. Fridge in the room did not work.
5 out of 5
Recommended
for Everyone
by A verified traveler from SURREY

Everything you could want in a holiday hotel...

Posted 1 Aug 2016
Pros: Friendly staff who remember their 'regulars' from one year to the next....
Cons: The occasional high noise levels outside which - as I said above - cannot be blamed on the Hotel...
Location: Two minutes walk from the station - very handy for late checkouts and also for trains to all the major surrounding cities (Pisa, Firenze, Bologna...)
I love all the centrally situated hotels in Porretta Terme, but the Roma is probably my favourite. It's bang slap in the middle of town, the staff could hardly be more friendly (to be fair, a trait it also shares with its nearest competitors) and the rooms are spacious and clean (including decent sized showers, very useful for a lardy lad like myself...) The breakfast buffet is plentiful and well stocked at all times and the coffee is great, too. If there's any downside to the Roma experience it's that it is situated behind one of the busiest bars in town, and it can get noisy at night time if two or three volatile Italians are having an extended conversation outside once the bar closes. But that's not the fault of the Hotel and doesn't count as a 'black mark' against an otherwise excellent, value for money establishment....
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan City, IN

Great Stay

Posted 13 Nov 2015
Pros: The attitude of the hotel staff. Very happy and helpful. All spoke English which was very helpful.
Location: The location was close to the towns where my grandparents were born. We ate some great local restaurants.
We had a wonderful stay at the Hotel Roma. All hotel employees were very kind and helpful. Armond (spelling?) was most helpful and full of happiness. Out of the five hotels we stayed in, this was the only one with an elevator. Easier on the knees and legs. We chose this hotel because it was close to the hometowns of my grandparents. The hotel was very quiet and clean.. Hopefully, we can stay here again someday.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, Clean and Tidy.

Posted 7 Oct 2012
I stay In Porretta as it is a 1.10 hour trip on the train to the Fair in Bologna I attend. This hotel in very comfortable and right in the middle of this friendly town. The prices are very reasonable and I believe represent good value for money unlike in Bologna itself. Breakfast is fine and always fresh and tidy.The locals are very accommodating and it is lovely to wander about in the evening and we ate at La Veranda restaurant every night, wonderful food! I will be back.
2 out of 5
by A verified traveler from UK

Not Impressed

Posted 15 Sep 2009
Passports left by staff in key rack at unmanned reception area for a whole day, with front door open to any passing opportunist. Had to retrieve them myself. Room poorly cleaned on arrival, food crumbs over floor. Worst breakfast I have ever encountered
3 out of 5
by A verified traveler from bath

hotel roma

Posted 25 Jun 2009
ok, but too noisy at front. may be ok at back. spa at helvetia next door very nice
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Un hotel facile di raggiungere, personale cortese e disponibile per consigli su cosa visitare
3 out of 5
by A verified traveler

Posted 31 Jan 2024
Titolari gentilissimi e disponibili, struttura storica con tante foto ricordo anche della seconda guerra mondiale. Camere con arredamento un pò datato, ma il bagno è stato ristruttuato di recente, buona la pulizia dei locali, colazione con una buona offerta di prodotti. Posizione centrale e comoda con parcheggio privato interno
4 out of 5
by A verified traveler

Posted 7 Dec 2023
Consiglio questa struttura per soggiorno di lavoro