Ratings based on 185 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Mar 2024
Great place with great hosts .
Comment from Hotel Management
18 Mar 2024 by Guest Relations, Hotel Management
It was a pleasure having you Martin. Come and see us again!
by A verified traveler
Posted 12 Mar 2024
Love the location and the area. Reception lady was very nice and informative 👍
Comment from Hotel Management
18 Mar 2024 by Guest Relations, Hotel Management
We are so pleased you enjoyed your time with us Ricardo.Thanks for your business and we hope to see you again real soon!
by A verified traveler
Posted 19 Feb 2024
The location is fantastic and the customer service was friendly and helpful.
The building is dated, cheaply constructed, and run down. The flooring had many chips in the tile, the bathroom sink didnt drain well, the shower and grouting was pretty gross, the kitchen lacked pans and cooking sheets, and the game room was really disappointing. There were only a few working arcade games, that required money to play, a the only free items were ping pong, tick-tack-toe and pac man. They also provide one bundle of firewood at check-in, but no means to light it within the room.
The tennis and basketball courts had deflated balls and the jungle gym was unsafe for use.
Overall, the stay was ok but it was significantly overpriced for what it offered.
Comment from Hotel Management
22 Feb 2024 by Guest Relations, Hotel Management
Thank you for taking the time to write a review, Melodie. We appreciate your feedback and we are sorry you did not enjoy your time with us. We take all reviews seriously and will look into the aforementioned.
by A verified traveler
Hidden Gem
Posted 15 Jan 2024 on HotelsIf you like to be away from all the buzz and noice of other areas. If you like to be left alone. This place is a hidden Gem that I wish I wouldn’t have to write this review so I could keep it hidden. But I also want to give proper attention to where it’s due and let other families enjoy this place like we did. The host is very friendly and helpful.(I apologize I forgot her name)
Comment from Hotel Management
22 Feb 2024 by Guest Relations, Hotel Management
Thank you Manuel! We appreciate your time and business. More importantly we are glad you enjoyed High Country Lodge. We hope to see you again very soon!
by A verified traveler
Posted 25 Dec 2023
Comment from Hotel Management
27 Dec 2023 by Guest Relations, Hotel Management
We are so glad you stayed with us and we met your expectations.See you again soon );
by A verified traveler
Posted 24 Nov 2023
Comment from Hotel Management
27 Dec 2023 by Guest Relations, Hotel Management
Thank you Samuel! We are so glad you enjoyed your stay with us and we hope to see you again really soon.
by A verified traveler
Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
16 Oct 2023 by Guest Relations, Hotel Management
Thank you Joel. It was a pleasure having you with us!
by A verified traveler
Posted 2 Oct 2023 on Hotels
Comment from Hotel Management
4 Oct 2023 by Guest Relations, Hotel Management
Thank you, Leonela for the wonderful review and for staying with us. We appreciate you!
by A verified traveler
Posted 17 Jul 2023
Loved having the front porch to sit outside and see the mountains even though there was road noise from the highway in front. The cabins were dated but the staff were friendly and accommodating.
Comment from Hotel Management
17 Jul 2023 by Guest Relations, Hotel Management
Barbara we thank you for staying with us.We hope to see you again really soon.
by A verified traveler from Fort Worth
Posted 16 Jul 2023 on Travelocity
Comment from Hotel Management
17 Jul 2023 by Guest Relations, Hotel Management
Thank you Jeanie. Come back and see us again really soon!
