Ratings based on 77 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Mar 2019 on Hotels
by A verified traveler
Posted 29 Aug 2018 on Hotels
Well I knew that I needed to keep my expectations lower due to the fact that this hotel is in a small village and the buildings are very old. We had the most basic room and it was VERY small. The bathroom could not be any smaller unless you have a cabin on a cruise ship. It was warm the week we were there and there is no air conditioning and the room was stuffy. Since the hotel has a pool in the basement, one of the reasons I chose this place, that was our saving grace to stay cool. The exercise room is not awful but you can only access it by walking through the room with the pool. Again, the building is old so that is not surprising. The breakfast buffet was ok and the servers try to do their best to make sure everything remains stocked. Overall, you get the impression that they cater to large groups and don’t really care about the details.
by Amy
Almost perfect - A Bit Noisy
Posted 28 Nov 2017 on HotelsHelpful staff, lovely town, clean room. Our room faced the street and while there were not many cars, you could hear each one as if the windows were wide open. The same with the neighbors, the walls are very thin. Aside from that I highly recommend this hotel. We were in the off-season and just staying for one night. Breakfast was great, several neighboring restaurants/bars in this vacation town.
by Elisa
Posted 29 Jul 2017 on Hotels
The Hotel is nice and in a good location. The only downside was that it is composed of two buildings, on the two sides of the main road, meaning that depending on which room you are in, you may need to exit the building and cross the road to use the facilities (breakfast room, pool and sauna) which is quite off putting. Breakfast was OK, somewhat limited if you do not like the German bread/ham/cheese options. Parking spaces are private but no covered parking available.
by Juliet
Shabby but clean
Posted 4 Jul 2017 on HotelsOld type hotel, with large coach parties staying.
Generally clean, but shabby.
Ok for a one night would want to stay longer
by A verified traveler
Posted 24 Apr 2017 on Hotels
friendly, great location, good food.
Recommended
for Everyoneby A verified traveler
Central situation, adequate parking
Posted 30 Jun 2016Everything was good, except the free wi fi was slow and limited, not available in all areas of the hotel, and not reliable in the room.
by Emmet from London
Basic hotel, but very pleasant
Posted 25 Aug 2015 on HotelsThe hotel is split so that part of it is on one side of the street and the rest is on the other side. It is located in Altenahr which is a very quiet and peaceful German village.
I enjoyed my stay here. The room I was in was comfortable with a nice bed. The shower worked well and there was plenty of space for my belongings.
I stayed here because I was visiting the Nurburgring which is approx 25 mins away. It is easy to get to and the drive takes you through some beautiful and scenic countryside.
There is a buffet breakfast which includes a selection of breads, cold meats, hot bacon and eggs, as well as cereal and toast.
Overall I would recommend this hotel to other travellers. I had no major complaints. The staff were friendly and efficient and made me feel welcome.
by A verified traveler from Australia
Lovely location. Rubbish WiFi.
Posted 6 Jul 2015
Pros: Staff were good, as was location.
Cons: As per my comments above
Location: A shortish drive to the Nurburgring for some laps. I did.
Beautiful scenery nearby - hilltop ruins, vineyards perched at impossible angles
The room itself was as expected, and the en-suite was fine. My windows got a fair bit of afternoon sun and it would probably be wise to get the cleaning staff to lower the electric shutters on hot days (mid 30's Celsius when I was there) to keep the rooms to a tolerable temperature.
Food was tasty, but the a la carte menu didn't cater for daily specials, which I think would be a good idea as it would add some variety to the menu.
The WiFi was one of those setups that requires an initial setup and then a second login with a specific password for each device you use. The second login gets propagated via the browser on the device. Only this only worked less than 50% of the time on my Windows 8.1 touchscreen tablet and my Android phone. So it wasn't my devices, it was their system. It's crazy to have that level given with their old brick/rock building I could rarely get a connection in my room, so it's unlikely anybody outside the hotel is going to log in. Anyway, I emailed them some suggestions on how to make the client experience better.
by Roger from Australia
GOOD OVERNIGHT CHOICE FOR NURBURGRING
Posted 6 Jun 2015 on HotelsI stayed with my son after some laps of the Nurburgring. The staff were very helpful, spoke excellent english, wifi was patchy but the room was very clean and functional. Overall an excellent stay.
