Ratings based on 312 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Aug 2023
Property was well had a nice atmosphere very relaxing
by A verified traveler from Nlv
Posted 7 Aug 2023
La estancia en el hotel fue buena, empezando por el personal del Front Desk Marivi fue excelente y en todo momento respondió todas mis preguntas con mucho profesionalismo 👍 en él área de Housekeeping mención especial a Viuca que a pesar que es un trabajo duro todos los días dejaba mi habitación impecable, he trabajo por años en la industria hotelera de Las Vegas y siento que está preparada para trabajar directamente con las suites y los VIP.
Food and beverages excelente 👍
Definitivamente es un hotel para regresar 😊🌸
by A verified traveler
Posted 22 Jun 2022 on Hotels
by A verified traveler
Fantastic hotel.
Posted 16 Mar 2022 on HotelsFantastic food, very comfortable hotel, spotless, very friendly and helpful staff,We would definitely stay there again.
by A verified traveler
Great Hotel and Staff
Posted 24 Feb 2022 on HotelsExcellent helpful service. Functional hotel. No complaints
Comment from Hotel Management
25 Feb 2022 by Guest Experience, Hotel Management
Dear Therese,
Thank you very much for sharing this great review of your recent stay at Cap Negret. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
We hope to see you soon at Cap Negret Hotel.
Guest Experience Dpt.
by A verified traveler
Posted 11 Feb 2022 on Hotels
Comment from Hotel Management
25 Feb 2022 by Guest Experience Dpto, Hotel Management
En primer lugar muchas gracias por su comentario y su puntuación!
Nos alegra que haya disfrutado de su estancia.
Esperamos volver a verle pronto!
Atentamente,
by A verified traveler
Not going back
Posted 8 Feb 2022 on HotelsI was there last October, got a standard room and got a room with a ocean view, this time I got the same type of room and got a highway view very noisy, I ask to be changed and I was told that I had to pay extra, I am not going back
Comment from Hotel Management
25 Feb 2022 by Guest Experience Dpto, Hotel Management
First of all, thank you for your stay at our hotel.
We inform you that the rooms are assigned according to the category you have booked, if you want a room with a sea view you can book a Premiere room. We hope you can come back and have a room to your liking.
All the best
by A verified traveler
A pleasant break from the norm
Posted 9 Jan 2022 on HotelsWonderful hotel. Well located with friendly staff. Beautiful location near to the sea. Food excellent but hot food not hot enough for me. Rooms lovely and well thought out and decorated. English TV . Bar very nice but coffee cold at times .Our room was next to lifts and noisy because of that . Parking good.
Comment from Hotel Management
25 Feb 2022 by Guest Experience Dpto., Hotel Management
Thank you very much for your comment.
We are glad that you liked our facilities, we will send your message to the corresponding department. We will take note of everything and work on it!
We look forward to your return.
Thank you very much,
All the best :)
by A verified traveler
Posted 30 Sep 2021
No water bottle, just the first day
by A verified traveler
Posted 22 Sep 2021
Very nice beachfront hotel. Lovely pool and views.
Reception staff were excellent and very helpful.
Room well decorated and exceptionally clean. Good bathroom.
Large TV with huge choice of international channels including UK
Breakfast - excellent choices and efficient service.
Free on-site parking. Laundry facilities (individual and per bag).
Lively pool bar with nightly entertainment - friendly staff.
Music loud in rooms until midnight - quiet afterwards.
Not quite sure what the “Guest experience” desk does, as every time I had a query they referred me to reception.
