Ratings based on 311 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Guest, thank you for taking the time to share your feedback about your experience at City Express by Marriott Tampico Altamira. We look forward to welcoming you on your next visit to the area
by A verified traveler
Posted 28 Mar 2024
The restaurant and pool were out of order all week !!!
Comment from Hotel Management
28 Mar 2024 by General Manager, Hotel Management
Hi Roberto!Thank you for taking the time to give us your comments. We are sorry that you could not enjoy our pool, we are improving our service to welcome you during your next stay with us. We remind you of our breakfast schedule: 6:00 to 10:30 am Monday to Friday and 7:00 to 11:00 am Saturdays and Sundays.Thanks for writing to us.
by A verified traveler from seaside
Posted 20 Feb 2024
Don't count on breakfast. I left for the airport at 8 am, breakfast still wasn't ready.
Comment from Hotel Management
21 Feb 2024 by General Manager, Hotel Management
Hi Tami!Thank you for your comments, we apologize about your experience at City Express by Marriott Tampico Altamira. We will take into account your comments about breakfast, we are sorry that you did not have it at the required time, we could have done something more so that you could have it. We hope to have your presence on your next visit to the area and meet your travel expectations.
by A verified traveler
Posted 23 Nov 2023
Comment from Hotel Management
24 Nov 2023 by Gerencia General, Hotel Management
Estimadao HectorGracias por tomarse el tiempo de compartir sus comentarios con nosotros.Será un gusto recibirlo de nuevo en sus siguientes visitas a la zona.Reciba un cordial saludo de parte del equipo de City Express by Marriott Tampico Altamira
by A verified traveler from Houston
Posted 31 Jul 2023
Comment from Hotel Management
25 Sep 2023 by Gerencia General, Hotel Management
Estimada BrendaAgradecemos el tiempo en brindar sus comentarios, nos encantaría saber mas sobre su experiencia con nosotros para brindarle un mejor servicio.No dude en contactarnos, estaremos encantados de recibirle de nuevo y mejorar su experiencia en City Express by Marriott Tampico Altamira
by A verified traveler
Posted 14 Jul 2023
by A verified traveler
Posted 20 Apr 2023
Place clean and safe.
by A verified traveler
Posted 15 Apr 2023
by A verified traveler
Posted 3 Mar 2023
Clean, helpful staff, super market next door, close to airport, i could go on. Will stay again.
by A verified traveler
Posted 7 Feb 2023 on Hotels
