Ratings based on 476 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mason
Posted 15 Jun 2024
9.0 Expedia rating, come on.
Old mom and pop location not updated for at least 50 years. Not the best cleaning, rusted hot water heating fixtures just make it look dirty.
Bathroom shower small and NO HOT WATER.
Sorry, I am sure the owners are just hanging on but time to sell, retire and let someone else make it acceptable or close it down.
Comment from Hotel Management
15 Jun 2024 by Louie, Hotel Management
Dear Joseph, we are really disappointed to hear that you could not operate the shower to get hot water! Please always let your accommodation providers know of a problem immediately when you encounter it, instead of letting them know on a review weeks later when they can not recreate the problem. Your other observations are noted, but no, we are proud of our authentic retro clean and comfortable lodge and we pray that we can continue to love operating it for our many happy and satisfied guests
by A verified traveler
Posted 13 Jun 2024
Gg
Comment from Hotel Management
14 Jun 2024 by Owner, Hotel Management
Thank you Tommy
by A verified traveler
Posted 3 Jun 2024
The motel is across the street from Lake Huron. Beautiful view. Clean room comfortable bed and the room rate is cheaper than other hotels. I've stayed here before and am always satisfied. They could put dead- bolts on their doors though
Comment from Hotel Management
3 Jun 2024 by Owner, Hotel Management
Thank you Susan
by A verified traveler
Posted 24 May 2024
Stayed at this local Motel and was happy with the facility. Our room included a small table and two chairs where you could eat take out if desired. There was also a lounge chair. Decor was cute.
Comment from Hotel Management
25 May 2024 by Owner, Hotel Management
Thank you Martin for a great and kind review. We appreciate you
by A verified traveler
Posted 17 May 2024
The motel is in a great location, the rooms are cozy and clean. If you are looking for a quiet cozy motel, this is the place. The people who own it are very friendly and willing to help with any issues.
Comment from Hotel Management
17 May 2024 by Owner, Hotel Management
Lynette thank you for your kind words, we do our best at Big Bear so you have a great stay
by A verified traveler
Posted 15 May 2024
I love staying here. I travel for business and this place is great. Friendly owners welcome me every time.
Comment from Hotel Management
15 May 2024 by Owner, Hotel Management
thank you Eric, we really appreciate you, come back any time
by A verified traveler
Posted 13 May 2024
Was loud being next to the busy road and the hot water was very lacking
Comment from Hotel Management
13 May 2024 by Owner, Hotel Management
Jeffrey, sorry you had a problem, it would have been better if you had told us about your problem while in house . Thank you for the good score
by A verified traveler
Posted 10 May 2024
Great place to stay. very friendly staff. Convenient shopping for everyone. Looking forward to our visit
Comment from Hotel Management
10 May 2024 by Owner, Hotel Management
Thank you Wilda you are very kind. Please come back again
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
28 May 2024 by Owner, Hotel Management
Thank you Ronald
by A verified traveler
Posted 21 Apr 2024
Cute and cozy but could use some upgrades/improvements.
Comment from Hotel Management
22 Apr 2024 by Owner , Hotel Management
Thank you Matthew.
