Ratings based on 76 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Run down hotel with no catering & virtually no staff & difficult access to car park. No ventilation in stuffy bedroom as windows were sealed shut. We had to use fire escape at the back for access as front door was locked overnight; no breakfast available so we saw ourselves out.
A note on the door gave a mobile number to phone in an emergency, with a warning that response time could be up to an hour!
Even Faulty Towers was better than this, tho to be fair the bed was comfortable!
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 23 May 2024
Having been responsible for making a mistake on the booking date as I wasn’t cancelling but changing I found them very inflexible as did Experian as they weren’t getting good communications either. It’s a pub not a hotel. The accommodation was good except a bad smell from the bathroom where there was no fan, and no bath mat. Duvet on bed no problem but no spare blanket in case needed. Not for the unfit as it’s up four sets of stairs and if pub is locked, up a fire escape at the back of the building. Dining room not in use nor lounge just seating in bar kitchen door left permanently open, never saw anyone cooking but don’t want to see in, doesn’t portray a nice ambience. Never anyone to speak to out of pub hours no contact details in case you had a question, a bit laid back. If they served breakfast and had a cosy area to sit it would have potential.
by A verified traveler
Posted 5 Apr 2024
Great inn option. Friendly staff and clean accommodation. Only comment was that it is a shame they were not offering breakfast when we stayed.
by A verified traveler
I recommend ‘The Muckle’ Room
Posted 11 Mar 2024 on HotelsIt was My first stay at the Plough & I was extremely impressed. My room (The Muckle) was just what I needed, plenty of space clean, comfortable bed, nice bathroom. The staff were very helpful & friendly. Plenty of room in the car park. I was so impressed I immediately booked My next stay at the Plough
by A verified traveler
Lights on but nobody home
Posted 27 Feb 2024 on HotelsTurned up at 21:30 to find the place closed and no one responding to knocking on all the doors etc. had to go and find another hotel late at night
by A verified traveler
Posted 15 Feb 2024
Convenient for Alnwick - clean, spacious room
by A verified traveler
Posted 18 Dec 2023
by A verified traveler
Posted 30 Nov 2023
by A verified traveler
Posted 16 Nov 2023 on Hotels
Lovely room. Very comfortable. Would recommend
