Ratings based on 328 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
5 minute drive from Alnwick, nice clean rooms good breakfast.
Comment from Hotel Management
14 May 2024 by Guest Experience , Hotel Management
Thank you for your feedback. We hope to see you again soon.
by A verified traveler
Posted 12 May 2024
Poor food
Comment from Hotel Management
13 May 2024 by Guest Experience , Hotel Management
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. Please accept our apologies for any disappointment with your meal with us at our Inn. I fully understand your frustration. The service you received was obviously not our usual high standards. All our menus are cooked to order, and we always encourage guests to notify us of anything that is not as expected so we have the chance to correct it. Please rest assured your feedback will be passed on at management level to be reviewed. We hope to see you again and provide you with the experience we pride ourselves on.
by A verified traveler
Posted 5 Apr 2024
The Hogs Head Inn was a great place to stay. The rooms were large, check in was easy and the restaurant had great food. Our only complaint was that the hallways did have a clear cigarette smoke smell, but that was not present in our room. The bed was a bit hard for our liking but that is not to say that it was bad. We had a great stay and would recommend to others visiting the area.
Comment from Hotel Management
5 Apr 2024 by Guest Experience, Hotel Management
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
3 Apr 2024 by Guest Experience, Hotel Management
Thank you for your rating. We hope to see you again soon.
by A verified traveler
Posted 1 Mar 2024
Comment from Hotel Management
22 Mar 2024 by Guest Experience, Hotel Management
Thank you for your rating. See you again soon.
by A verified traveler
Posted 17 Feb 2024 on Hotels
The room was ok dreadful lighting so quite dull. That’s ok but breakfast not good no natural yogurt and quality not expected for the price! At the price paid expected much better quality all round
Comment from Hotel Management
21 Feb 2024 by Guest Experience, Hotel Management
Thank you so much for letting us know about your concerns. We’re sorry that we failed to make your visit as enjoyable as it could have been. We will keep your feedback in mind moving forward. We hope you give us another chance. We will do our best to deliver the exceptional stay we know we can.
by A verified traveler
Posted 14 Feb 2024 on Hotels
Comment from Hotel Management
15 Feb 2024 by Guest Experience , Hotel Management
Thank you for your rating. We hope to see you again soon.
by A verified traveler
Posted 5 Feb 2024 on Hotels
Really friendly staff, always available to help with any issues.
All round great hotel!
Comment from Hotel Management
15 Feb 2024 by Guest Experience , Hotel Management
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.
by A verified traveler
Posted 9 Jan 2024
Bed was comfortable and the on-site restaurant provided easy access and satisfaction to our hungry bellies.
Staff were very attentive to our needs.
Overall a nice stay.
Comment from Hotel Management
15 Feb 2024 by Guest Experience , Hotel Management
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.
by A verified traveler
Posted 5 Jan 2024 on Hotels
Comment from Hotel Management
15 Feb 2024 by Guest Experience, Hotel Management
Thank you for your rating. We would love to welcome you back.
