Ratings based on 151 Verified Reviews
2.5 Room cleanliness
2.8 Service & staff
2.4 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
I don't understand why the previous reviews were so negative. I've stayed in various hotels all over the world and this one was perfectly fine. Room was clean, bed comfy, bathroom clean and power shower worked great. Manager didn't speak great English, but once we got chatting, he turned out to be a really nice guy.
by A verified traveler
Posted 30 Mar 2024
Staff was good although the place needs lot of work
by A verified traveler
Posted 11 Dec 2023 on Hotels
Walked in and walked out lost money but booked the premier inn and stayed there instead
by A verified traveler
Abismal
Posted 4 Nov 2023 on HotelsI like a full refund this hotel is absolutely disgusting no hot rooms all cold no help no reception
by A verified traveler
Posted 19 Oct 2023
by A verified traveler
Schooner Hotel
Posted 27 Sep 2023 on HotelsBreakfast was not available.
Room & bathroom was clean, bed comfortable.
Very few other guests.
by A verified traveler
Posted 17 Sep 2023
This was unfortunately the worst place I’ve ever stayed. The overwhelming smell of damp hits you as you walk in the door. The place is just generally filthy. There were cobwebs everywhere and what looked like curry down the skirting boards. We originally booked ‘the apartment’ but the main apartment door didn’t lock and had no handle so we asked to be moved. The family room was only marginally better and the door locked at least. My partner ordered a curry one night. £30 and completely inedible. I would advise to avoid at all costs and find anywhere else to stay.
by A verified traveler
Posted 17 Sep 2023
Dirty,shiwed ve better room but stank of mould.Cant get money back as did not stay.Another lady was having same problem.Do not stay
by A verified traveler
Don’t bother.
Posted 14 Sep 2023 on HotelsWe were only there for two nights and barely slept. Single glazed windows meant we heard everything and the punters from the hotel bar stood underneath our window smoking and shouting so had to sleep with it closed (but this made no difference to the noise). Walls are thin and we were kept up most the night by neighbours. Doors were slammed, the bed was bowed in the middle so we both woke with back ache. The parking there is awful and the reception staff were not personable or helpful. We had nobody to help us check out at 8:30/9am so had to shove the key through the bar security grids. Cobwebs in the room and peeling paintwork, the only positive was the lovely shower.
We were charged over £200 in total for only two nights and two terrible nights sleep. I’m sad we don’t have that money back and wouldn’t visit again.
by A verified traveler
Poor Service
Posted 22 Aug 2023 on HotelsOrdered a curry from restaurant. It took over 5 minutes to arrive. Pappadoms were soggy. No mango chutney. Yes really, no mango chutney. Chicken tikka was more like a jalfrezi. Biryani was.......anythng but a Biryani (this was left over vegetables, chopped up and thrown in a raw hot sauce). Truly ghastly. We should refused to pay for it. God knows why we did pay.
Room was OK ish. Service was appalling (clueless in fact). Shower was very good.
Overall.....rather disappointing.
I would have expected better from a Schooner Hotel.
