Ratings based on 561 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Great location on A1, just outside Alnwick. Advised to check in between 16.00-18.00 but couldn't find anyone. We were eventually helped by another guest. Room was pleasant enough although beds were creaky and uncomfortable. Faulty toilet: wouldn't flush. Breakfast is in the dining room and we had to wait, which wasn't an issue, but if you like to keep ourself to yourself when away, this is NOT the place to go. Only 3 tables: each seating about 12 people, so forcing you to sit and eat with strangers. We were assured our toilet would be repaired while we were out for the day, but upon our return, it was still broken, but the thing that worried us most was that the full set of master keys had been left in our door, enabling anyone to gain access to our room. We then couldn't find anyone to speak to, so had to resort to phoning the place. The gentleman who then came to our room then told us there was nothing wrong with our toilet and couldn't see a problem, with the keys being left in the lock. We decided to leave early.
by A verified traveler
Posted 8 May 2024
Owners were very friendly and welcoming but unfortunately we found a few faults with our room. Main concern was a lack of ventilation, there were no windows to open.
Secondly the position of the TV made it virtually impossible to be viewed by more than 1 person, as there was only 1 chair in the room and only room for that 1 chair.
Thirdly, hanging space was under a low shelf which meant that when we tried to hang something up it trailed on the floor, so it was impossible to use really.
On a better note, beds were comfy and we slept well and breakfast was excellent, freshly cooked and with plenty of choice.
by A verified traveler
Posted 19 Apr 2024
Quirky and classy at the same time. Just really enjoyed our stay and admired the buildings and property. Staff were very sweet and kind. Loved the community seating in the dining area- met two lovely ladies and enjoyed conversation. Breakfast was delicious!
by A verified traveler
Posted 14 Apr 2024
Great character property.
by A verified traveler
Posted 14 Apr 2024
Beds Abit uncomfortable
by A verified traveler
Posted 8 Apr 2024
Its an incredible building, very quaint with loads of charecter.
The staff are really friendly.
Breakfast is ok, we didnt get sausages, but apart from that...full english with a wide range of sides.
The room was comfortable, but no window ( due to the design.)
Not really Alnwick, and you WILL need a car :)
by A verified traveler
Posted 8 Apr 2024
The building is charming, a warren of antique rooms and staircases. We stayed in the Silver Bath room, where our 5-year-old was quickly entertained by the bathtub. The beds were comfy, the room was clean, warm, and delightfully quirky.
by A verified traveler
Posted 4 Apr 2024
It was just a very homely place with a good feeling about it. There was nothing we didn’t like. We would go again.
by A verified traveler
Fabulous placw to stay
Posted 3 Mar 2024 on HotelsA quirky, carefully designed, unique property that is comfortable and warm with wonderful friendly staff.
by A verified traveler
Posted 25 Feb 2024
Over 40 years of restoration has resulted in this beautiful old property being brought up to date for peaceful accommodation, in spite of it being on the edge of the busy A1.
Breakfast was very filling and done to perfection. Staff were very friendly and helpful. Delighted to see that pets are catered for.
Will stay again if travelling to or through Northumberland. Alnwick as well as local villages have some excellent pubs for evening meals.
