Ratings based on 108 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2022 on Orbitz
by Lorette from Turre, Spain
Great hotel, great staff
Posted 17 May 2016 on HotelsWe really enjoyed our stay, we chose the hotel as it is close to El Rocio and we wanted to go to the Pilgrimage. The hotel is beautifully decorated, the staff were friendly and efficient and it is situated on the edge of town making it easy to access from the main road in. We would have liked to have had coffee in the restaurant after our evening meal rather than having to go to the bar. Would recommend to anyone
Recommended
for Everyoneby A verified traveler from london
Bit dated
Posted 27 Apr 2016
Pros: Customer service was excellent. Reception, restaurant and housekeeping staff were all very helpful and pleasant. Half board supplement was good value.
Cons: The rooms were dated and in need of refurbishment.
Location: Location was perfect for the Donana National park tours.
Got a good deal. Rooms not really 4* standard. Customer service was very good. Staff were very pleasant and helpful. Best thing was that it had rooms big enough for 2 adults and 2 teenage kids (without them having to sleep on the same bed). Upgraded to half board as the supplement was very reasonably priced.
by A verified traveler
Posted 26 May 2024
Ok
Comment from Hotel Management
28 May 2024 by Customer support, Hotel Management
Estimado Maestro: Muchas gracias por elegirnos y por su fantástica valoración. Estos comentarios nos motivan a seguir ofreciendo los mejores servicios. Esperamos darle la bienvenida en su próxima visita a nuestra ciudad. Un cordial saludo.
by A verified traveler
Posted 28 Apr 2024
No me gustó que hubiera que pagar 15 euros por noche de parking
Comment from Hotel Management
3 May 2024 by Customer support, Hotel Management
Estimado Juan Manuel: Agradecemos la elección de nuestro hotel. Lamentamos que su experiencia con nuestra política de parking haya condicionado el resto de su valoración. Tendremos en cuenta su sugerencia porque cada día trabajamos para mejorar nuestros servicios y las expectativas de nuestros clientes. Un cordial saludo
by A verified traveler
Posted 6 Sep 2023
Ha Sido una estancia muy buena
by A verified traveler
Posted 1 Sep 2023 on Hotels
by A verified traveler
Posted 29 Aug 2023
Buen trato de parte de todo el personal . La limpieza ,estado de las habitaciones y comida es bastante mejorable
by A verified traveler
A repetir...
Posted 23 Aug 2023 on HotelsHotel familiar, bom ambiente e a melhor atenção ao cliente.
Aspetos positivos: disponibilidade do pessoal na satisfação das suas necessidades, ambiente tranquilo, estacionamento facil, simpatia, manutenção de traça andaluz
Aspectos a melhorar: cobertura internet, abertura do estacionamento automático, variedade de sobremesa ( por exemplo gelatina, pudim, arroz com leite), animação noturna
by A verified traveler
Posted 23 Aug 2023
La comida escasa
