Ratings based on 195 Verified Reviews

3.5 out of 5
74% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 10 Feb 2024
Room is clean. But just not ideal for women or children. More of a working man’s stop. Staff is friendly and helpful. Hotel is old. Room was cold. No central air. I did not stay for any of the nights planned. I checked out and went elsewhere.
Comment from Hotel Management
10 Feb 2024 by ., Hotel Management
Dear guest;We thank you for taking part of your time to evaluate us and help us improve. We take note of your appreciation to optimize our service.We regret any possible inconvenience caused.Sincerely,Hotel Embajador reception team.
4 out of 5
by A verified traveler

Posted 5 Feb 2024 on Hotels
The location of the hotel was good for the price paid. The staff were friendly, professional and very helpful especially Ingrid. The room was basic and dated but that was reflected in the price.Thank you for being pet friendly.
Comment from Hotel Management
9 Feb 2024 by ., Hotel Management
Dear guest;We are glad to have provided you with good service and that you have chosen us to stay during your stay. We take note of the observations made to carry out the necessary actions.Sincerely,Hotel Embajador reception team
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2023
5 out of 5
by A verified traveler

Great place for an airport stopover

Posted 30 Jul 2020 on Hotels
Excellent location, right in the centre of town, everything you want right outside. Bus from the airport stops about a minute away, and same for return (L30, €1.05 fixed fare), takes about 20 minutes. Very clean. No soap in bathroom on arrival but immediately given when asked at reception. Receptionist lovely, very friendly and spoke fluent English (after realising that Spanish was not my native language!). Continental breakfast was all laid out on a tray, all completely covered over with clingfilm. 2 rolls, butter, marmalade, ham, cheese, salami, carton of orange juice, 2 small pastry type things and coffee. Can't fault it. (Was only for 1 night to be close to airport for morning flight.)
4 out of 5
by A verified traveler

Posted 13 Oct 2019
Comment from Hotel Management
18 Oct 2019 by Dirección, Hotel Management
Estimado cliente, agradecer los minutos dedicados en valorar nuestro establecimiento. Esperamos que su estancia haya sido grata. Atentamente.
3 out of 5
by A verified traveler

Basic but clean and well located

Posted 11 Sep 2019 on Hotels
The hotel is very handy for the bus/train station and not too far from the beach and the city centre. A few decent cafe bars very close for breakfast or snacks etc. The hotel is very basic but it was clean and the staff were pleasant and helpful. Perfectly adequate for a short stay.
Comment from Hotel Management
3 Oct 2019 by Manager, Hotel Management
Dear customer, thank you for the minutes spent in valuing our establishment. We hope your stay has been pleasant. Best regards.
4 out of 5
by A verified traveler

Posted 26 Aug 2019 on Hotels
It was a good few days at the hotel. The staff were very friendly and happy to help. The room had everything that I needed, e.g. Air conditioning and decent bathroom facilities. However, I did not find the bed particularly comfortable - although that may just be me!
Comment from Hotel Management
3 Oct 2019 by Manager, Hotel Management
Dear customer, thank you for the minutes spent in valuing our establishment. We hope your stay has been pleasant. Best regards.
2 out of 5
by A verified traveler

You get what you pay for...

Posted 2 Dec 2018 on Hotels
Do not pay more than 25 Euros to stay here. The hotel is old, dilapadated, and there are no blankets on the beds. The area is rough and not convenient. The breakfast is complete garbage.
5 out of 5
by A verified traveler

Good hotel and location

Posted 20 Oct 2018 on Hotels
Good location for train and bus station,and not too far walk into the centre, nice local bars for tapas. Staff were friendly and breakfast was adequate.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Good value hotel close to bus station

Posted 17 Oct 2018
Had an excellent stay. Chose as a value hotel close to bus station. Walls a bit thin and could hear other guests but not enough to prevent sleeping. Breakfast was good quality and plentiful. Staff were very helpful and accommodating. Would definitely stay there again.