Ratings based on 968 Verified Reviews

4.2 out of 5
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 May 2024
We stayed 2 nights after our cruise and service was excellent. Greeted upon arrival and able to safely store our luggage until our rooms were ready. Comfortable clean room that faced the pool. I liked that there was no carpet in the hotel rooms. Beautiful property and taxi stop right outside the front. Sat outside by the pool with a glass of wine in the evening under twinkling lights. Beautiful setting. A fantastic shopping mall is a 20 minute walk down the street with an assortment of restaurants. Stores closed Sundays but restaurants are open. A convenience store across the street. A wonderful place to stay to unwind and relax before heading home from a cruise. Highly recommend!
5 out of 5
by A verified traveler from North Miami

Posted 8 May 2024
Great Hotel, with everything you need
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Excellent
2 out of 5
by A verified traveler

Posted 27 Apr 2024
The hotel was fine but very run-down and the area around is very poor with limited transport options to the centre. The staff were quite rude when we ordered room service, I have never seen such terrible food arrive that was supposed to be patatas bravas & croquettas for €26! It was inedible and the staff tried to convince us the potatoes were blue & not burnt and still did not offer us any better alternative. Save your money and stay elsewhere!
4 out of 5
by A verified traveler

Posted 25 Apr 2024
It’s beautiful
1 out of 5
by A verified traveler from L'Ampolla

This traveler left a rating score only Posted 22 Apr 2024
3 out of 5
by A verified traveler

Posted 22 Apr 2024
Average.
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Quiet, clean, and perfect for what we needed!
4 out of 5
by A verified traveler

Posted 14 Apr 2024
Overall we enjoyed our stay. Not a very inviting reception, 2 staff members sitting at a table in the lounge, can be difficult to know they are even staff. We also weren't made aware that during our stay the pool would be closed due to maintenance, this facility was one of the reasons we chose the hotel. Other than that it was good
1 out of 5
by A verified traveler

Posted 11 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Guest relations, Hotel Management
Thank you so much for awarding us the perfect score! We're thrilled to hear that your experience with us was exceptional. We look forward to continuing to meet your expectations on future visits, and we sincerely appreciate you choosing our hotel. We hope to welcome you back soon!