Ratings based on 58 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Great staff and very helpful.
Comment from Hotel Management
28 Apr 2024 by Торгаутов Нурлан, Hotel Management
Спасибо за Ваш отзыв и оценку нашего отеля.
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Торгаутов Нурлан, Hotel Management
Спасибо за Ваш отзыв и оценку нашего отеля.
by A verified traveler
Comfortable stay, great location
Posted 15 Jan 2024 on HotelsWe really enjoyed our stay at the Uyut Hotel. It was walking distance to all the main sights in the city and close to lots of great restaurants and shopping. The hotel staff were very helpful and the breakfast was great. I would definitely stay here again!
by A verified traveler
Posted 7 Jan 2024
A
Comment from Hotel Management
11 Jan 2024 by Torgautov N., Hotel Management
Hello, dear ALISTAIR STEWART.Thank you for choosing our hotel, your review and high rating of our hotel.Your opinion is important to us.We are glad that we were able to meet your expectations and that you enjoyed your stay at the COMFORT hotel in Almaty.In the future we will be glad to see you again among our guests.Thank you very much.Director of the UYUT Almaty hotel,Torgautov N.
by A verified traveler
Posted 31 Dec 2023
by A verified traveler
Posted 18 Dec 2023
by A verified traveler
Good at first & very unprofessional when i left
Posted 16 Dec 2023 on HotelsExperience at the hotel at first was good, i satayed for several nights, room was clean but the bed didn't have a headboard for some reason it had a brick wall.
They charged me extra because i had a local friend that stayed with me in the room..
The horribly very unprofessional service i got was when i checked out of the hotel on my way back to home to usa i starte to get several text messaged from the hotel on whatsapp telling me that i owe them miney for unpaid taxes and my friend staying with me.. but they didn’t say anything to me upon my check out at the hotel..
Constantly bothering me inconvenienced me during my trips back at the airport very, very disappointing and unprofessional. Will not be going back to this hotel.
Comment from Hotel Management
11 Jan 2024 by Torgautov N., Hotel Management
Good afternoon, James .Thank you for choosing our hotel, your review and rating of our hotel.Your opinion is important to us.We will take into account your comments and suggestions for adjusting and improving the quality of services provided in our Hotel. Additional work will be done with the staff to provide quality service to guests.In the future we will be glad to see you again among our guests.Thank you very much.Director of the UYUT Almaty hotel,Torgautov N.
by A verified traveler
Posted 16 Nov 2023
Nice location. Easy to walk to major places of interests
Comment from Hotel Management
11 Jan 2024 by Torgautov N., Hotel Management
Hello, dear Baiyan.Thank you for choosing our hotel, your review and high rating of our hotel.Your opinion is important to us.We are glad that we were able to meet your expectations and that you enjoyed your stay at the COMFORT hotel in Almaty.In the future we will be glad to see you again among our guests.Thank you very much.Director of the UYUT Almaty hotel,Torgautov N.
by A verified traveler
Posted 11 Dec 2021
Great
Comment from Hotel Management
11 Dec 2021 by Nurlan Torgautov, Hotel Management
Good afternoon, Dear Bayan.
Thank you for your choice of our hotel, your review and appreciation.
Your feedback is very important to us.
We are glad that you enjoyed your stay at the Hotel Uyut Almaty.
In the future, we will be glad to see you among our guests again.
Have a nice day.
Sincerely,
Director of the hotel "Uyut" Almaty,
Torgautov Nurlan
by A verified traveler
Posted 2 Jul 2021
The stay was amazing, friendly staff, tasty food, great location.
Comment from Hotel Management
6 Aug 2021 by Nurlan Torgautov, Hotel Management
Hello dear guest Anonymous.
Thank you for your review and rating of our hotel.
Your opinion is important to us.
We are glad that we were able to meet your expectations and you enjoyed your stay at the "UYUT" hotel in Almaty.
In the future, we will be glad to see you again among our guests.
Thanks a lot.
Director of the hotel UYUT Almaty,
Torgautov N.
